ServiceNow Developer

Role:

ServiceNow Developer Location:

Charlotte, NC or Dallas / Irving, TX•Hybrid Role Overview We are seeking a senior‑level ServiceNow Developer to join an established enterprise applications team supporting critical ServiceNow platforms. The role focuses on hands‑on development and support of two primary applications built on

ServiceNow:

Enterprise Services Portfolio (ESP)•a custom‑built ServiceNow application Business Continuity Management (BCM)•ServiceNow OOTB module customized to meet enterprise operational resiliency requirements The team has been consolidated into a single global group, and team members are expected to support both applications. Key Responsibilities Develop, customize, and maintain ServiceNow applications, primarily ESP (custom) and BCM (Operational Resiliency) Perform hands‑on ServiceNow development including scripting, workflows, integrations, and enhancements Support and maintain multiple integrations across the platform Work closely with leads and peers in a collaborative, team‑based model Participate in technical discussions, troubleshooting, and ongoing platform improvements Follow enterprise standards for code quality, security, and platform governance Support upgrades, defect fixes, and production support as needed Required Qualifications 6+ years of hands‑on ServiceNow development experience Strong technical expertise in ServiceNow development (not an admin‑only role) Experience working with custom ServiceNow applications and out‑of‑box modules Solid understanding of integrations within ServiceNow ServiceNow Certified System Administrator (CSA)•required at time of interview ServiceNow Certified Application Developer (CAD)•required at time of interview Ability to work in a hybrid model (3 days onsite per week) Must be based in or able to commute to Charlotte, NC or Dallas/Irving, TX Preferred / Nice to Have Experience with Business Continuity Management (BCM) or Operational Resiliency Prior experience working with custom‑built applications on the ServiceNow platform Previous full‑stack Java development experience Experience supporting enterprise or large‑scale ServiceNow implementations Additional Notes Certifications will be verified prior to interview Candidates without active CSA and CAD certifications will not be considered No exceptions for certification completion after hire