ServiceNow HR Service Delivery (HRSD) Developer

• Job Description
• The
• HR Service Delivery (HRSD) Developer
• is a member of the HR Technology team and responsible for implementation and evolution of the ServiceNow HRSD platform.

This role will be responsible for delivery of seamless and intelligent employee experiences using the ServiceNow HRSD platform. The developer works closely with People Services, HR Technology and IT stakeholders to implement scalable solutions and responsible for executing to the HRSD product roadmap, aligning with HR organization goals and helping maximize value from investments in ServiceNow, Workday HCM and Agentic AI platforms such as Moveworks.

• What You'll Do
• + Customize HRSD suite including HR Case Management, Lifecycle Events, Document Management, Employee Center Pro.

+ Build and maintain HR Services, Case Types, Templates, Topic Categories, and Catalog Items. + Develop flows and subflows using Flow Designer. + Implement HR-specific components like Employee Document Management and HR Criteria. Create custom widgets, portals, or components as needed. + Partner with HR stakeholders to gather requirements and create ServiceNow solutions and enhancement following best practices. + Conduct demos and technical design walkthroughs. + Collaborate with platform developers and architects across modules to ensure compliance and seamless functionality. + Work with IT and other HRTO team members to integrate

NOW HRSD

with Workday HCM and other systems.

• Your Skills and Abilities (Required Qualifications)
• + 3+ years of experience developing in ServiceNow, with at least 2 years focused on HRSD module development.

+ Solid understanding of ServiceNow data model and platform architecture. + Strong consulting and communication skills to engage stakeholders, ask the right questions, and simplify complex concepts. + Agile/Scrum experience esp with Jira. + Understanding of regional HR compliance and service variations.

• Compensation
• The compensation information is a good faith estimate only.

It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. + The salary range for this role is $105,600 - 140,700. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

• About GM
• Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
• Why Join Us
• We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
• Benefits Overview
• From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (https://search-careers.gm.com/en/working-at-gm/total-rewards) .
• Non-Discrimination and Equal Employment Opportunities (U.S.)
• General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging.

We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (https://search-careers.gm.com/en/how-we-hire) .

• Accommodations
• General Motors offers opportunities to all job seekers including individuals with disabilities.

If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.

Accommodations@GM.com) us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave.

Learn more about:

• Our Company (https://search-careers.gm.com/en/working-at-gm/)
• Our Culture
• How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)
• Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion.

We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (https://search-careers.gm.com/en/locations/) We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (https://flows.beamery.com/generalmotors/talcom) . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "" on the job posting of interest.

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.

Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.