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Job Description
ServiceNow Technical Architect/Developer
Local Resources•Coppell/Dallas, Texas•Onsite as needed ServiceNow Technical Skills
Strong hands-on experience with:
ServiceNow SPM (Demand, Project, Portfolio, Investment Management)
ServiceNow Platform Configuration, Workflows, Flow Designer
ACLs, roles, approvals, and security model
Reporting, dashboards, and Performance Analytics (preferred)
Experience integrating ServiceNow with finance, time, HR, and DevOps systems
Strong understanding of configuration vs customization best practices
Functional & Domain Knowledge
IT Demand Management and Portfolio Governance
IT Financial Management, project accounting, CAPEX/OPEX concepts
Release Management and Change Governance
Stage-gated delivery models and enterprise PMO processes
Experience
10+ years of ServiceNow platform experience
3+ years implementing ServiceNow
SPM / ITBM
modules
Experience working in complex enterprise environments with governance boards
Experience supporting post go-live operations and audits
Certifications (Preferred)
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist•