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ServiceNow Developer

Job

SAIC

Springfield, VA (In Person)

Full-Time

Posted 7 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/16/2026

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Job Description

Company:
SAIC Location:
Springfield, VA Career Level:
Associate Industries:
Technology, Software, IT, Electronics Description Description SAIC is seeking a skilled and motivated ServiceNow Developer to join our team in support of an enterprise IT environment. The primary focus of this role is on the design, development, implementation, and enhancement of ServiceNow workflows and capabilities to address complex business and operational needs. The successful candidate will be responsible for developing custom modules, maintaining platform configurations, integrating ServiceNow with other enterprise systems, and ensuring adherence to best practices and security standards. This role involves collaboration with cross-functional teams, including stakeholders, system administrators, and process owners, to design scalable solutions that improve business processes, enable automation, and enhance operational efficiency. The ServiceNow Developer will work in a fast-paced, mission-critical environment to deliver innovative solutions that align with organizational goals. All work must be performed on-site in Springfield, VA.
Key Responsibilities:
Design and Development:
Develop and customize ServiceNow applications, modules, and workflows to meet business and operational requirements, leveraging modern best practices
Platform Configuration:
Configure ServiceNow components, including UI policies, business rules, client scripts, workflows, ACLs, and system properties, to enhance platform functionality and usability
Integration Management:
Design and implement integrations between ServiceNow and other enterprise systems and data sources using APIs, middleware, and scripted solutions
Custom Applications:
Build custom ServiceNow applications and modules to address unique organizational needs, providing scalable and efficient solutions
Automation & Optimization:
Create and maintain automated workflows, streamline processes, and identify opportunities to improve service delivery through automation
Troubleshooting & Maintenance:
Perform diagnostics, issue resolution, and platform upgrades while minimizing service disruptions and ensuring system security
Documentation:
Create and maintain technical documentation, including design specifications, workflow diagrams, and operational procedures for ServiceNow configurations and applications
Stakeholder Collaboration:
Work closely with stakeholders, project managers, process owners, and technical teams to translate business requirements into tailored platform solutions
Quality Assurance:
Conduct testing and validation of ServiceNow configurations and custom applications to ensure performance, scalability, and compatibility with organizational standards
User Support:
Provide support and training to end-users and administrators, ensuring optimal use of the ServiceNow platform and expanding platform adoption
Qualifications Education:
Bachelor's Degree Certifications (CWF Requirements): Candidates must satisfy Cybersecurity Workforce Framework (CWF) ID 621 (Software Developer
  • Intermediate Level) requirements, as outlined by Navy COOL This requirement can be met by possessing one or more of the following qualifying certifications: ServiceNow Certified Application Developer (CAD) ServiceNow Certified Technical Architect (CTA) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist
  • IT Service Management (CIS-ITSM) ServiceNow Certified Implementation Specialist
  • IT Operations Management (CIS-ITOM) ServiceNow Certified Implementation Specialist
  • Customer Service Management (CIS-CSM) ServiceNow Certified Implementation Specialist
  • Human Resources (CIS-HR) ServiceNow Certified Implementation Specialist
  • Security Incident Response (CIS-SIR) OR This requirement can be met through: A Bachelor's Degree in Cybersecurity, Computer Science, IT, or a related field
Experience:
2-5 years of professional experience managing and supporting enterprise-level ServiceNow environments
Technical Skills:
Proficiency in JavaScript for scripting and customizations within the ServiceNow platform Experience developing and maintaining ServiceNow applications using ServiceNow Studio or Scoped Applications Advanced scripting knowledge, including Server-Side Scripts (Business Rules, Script Includes) and Client-Side Scripts (Client Scripts, UI Policies) Expertise in ServiceNow Glide API for database manipulation, API calls, and integrations Ability to create and manage REST and SOAP APIs within ServiceNow for third-party integrations Experience in creating and editing Workflows , Flow Designer , and
Automated Tasks Clearance Requirement:
Active TS/SCI clearance with the ability to obtain and maintain a TS/SCI with
Poly Work Environment and Notes:
On-Site Work:
All work must be conducted on-site in
Springfield, VA Program Scope:
Supports on-premises enterprise IT environments, including virtualized Windows servers, MS SQL Server databases, and networking layers
Subcontractor Role:
Responsibilities and compensation vary based on the subcontract agreement, with a competitive salary aligned to market rates and role-specific requirements