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Dental Field Operations - DENTAL EXPERIENCE REQUIRED

Job

Clove Dental

Los Angeles, CA (In Person)

$61,046 Salary, Full-Time

Posted 1 week ago (Updated 1 day ago) • Actively hiring

Expires 6/29/2026

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Job Description

Dental Field Operations - DENTAL
EXPERIENCE REQUIRED
Clove Dental Los Angeles, CA Job Details Full-time $55,387.75 - $66,703.52 a year 7 days ago Qualifications Dental receptionist Open Dental Full Job Description Field Operations The role: Own in-office performance across Clove's offices as we scale from 9 to 100+ over the next 24-36 months.
Reports to:
CEO.
Location:
LA, 5 days in office, regular travel to offices.
You will own:
Treatment planning: Drive revenue and profit. Audit that plans are complete, specialty days run consistently, and patients leave pre-scheduled.
Patient scheduling:
Trello, exception reports, and daily/weekly/monthly checklists done well. Own no-show, cancellation, and recall follow-up. Staff scheduling &
HR:
Every office fully staffed on Deputy. Recruit, train, review, and terminate across all roles. Manage PTO, overtime, and call-outs.
Compliance:
OSHA, HIPAA, logs, and external audits. Handle EDD, unemployment, and workers comp requests. OM & Hygiene coaching: Train OMs on collections, treatment presentation, and huddles. Push financing to lift acceptance. Patient experience & marketing: Google reviews, reappointments with estimates, Subscribli adds, and local marketing plans.
KPIs:
Revenue and profit growth per office, QoQ 95% of charts with complete, correct treatment plans ≥85% reappointment rate Zero failed audits; 100% of logs current Zero Deputy staffing gaps; turnover on target Acceptance rate and financing-offer targets hit Google review and Subscribli targets hit per office
Profile:
4+ years multi-unit operations in dental, healthcare, or services Clinically fluent — can read a treatment plan and spot gaps Comfortable holding dentists and OMs accountable directly Obsessive about checklists, logs, and follow-through Fluent in Deputy, Trello, dental PMS, and AI tools Strong recruiter and people developer Has scaled