Program Analyst III - OCFO Assessors Division (CURRENT CITY OF DETROIT EMPLOYEES ONLY)

OFFICE OF CHIEF FINANCIAL OFFICER - ASSESSORS DIVISION PROGRAM ANALYST III

(CURRENT

CITY OF DETROIT EMPLOYEES ONLY

) Be a Part of the City You Love! The Office of the Chief Financial Officer - Office of the Assessors' division is accepting applications for a Program Analyst III position. Position Summary The Program Analyst IIII is an advanced level professional within City of Detroit-Office of Chief Financial Officer that requires nominal direction and supervision. The Program Analyst III has responsibility for in-house information technology programs and projects, cross-functional project management support and coordination, and business process support functions. These might include the implementation of new technology applications, the implementation of new programs or initiatives, or special one-time only projects. Program Analyst III supports the administration of daily project management. Program Analyst III coordinates team members on the implementation and effective usage of project management methodologies. They also develop plans and coordinate project scheduling, and perform administrative tasks associated with project management functions. Ensures that project status, issues, and successes are communicated to project team, stakeholders, sponsors, steering committee, and all levels of management, and are documented appropriately Conducts detailed process analysis to understand how business practices are supported by technology and which process changes will be necessary per technology changes Designs new processes and standard operating procedures associated with changes Recognizes critical problems or situations that are new or without clear precedent; Evaluates alternatives and finds solutions using a systematic, multi-step approach Develops improvements and innovations to enhance performance Engages present and future stakeholders in design, priority setting, and implementation Builds coalitions among the various stakeholders; negotiates authority to move the project forward Provides advice, facilitates discussion, and resolves conflict; establishes trust; builds and uses cross-functional relationships to accomplish work objectives Conveys goals and objectives clearly and in a compelling manner; listens effectively and clarifies information as needed; interprets verbal and non-verbal messages that others communicate; produces clear status reports; communicates tactfully and candidly Ensures open communication on the project team; Addresses delicate situations and handles serious conflicts in such a way as to maximize opportunity and minimize risk Exerts strong influencing skills to impact choices on immediate and long-term directions Prioritizes work; Anticipates consequences of actions, potential problems, or opportunities for change Sets and meets realistic deadlines; Forecasts changes and communicates current and projected issues Ensures a high level of fiscal control and accountability for project budget Creates work standards for project; establishes and defines roles and responsibilities, specific outcomes, and clear measures for quality and success of the team Performs special projects and other duties as assigned Education Bachelor's degree from an accredited college or university, with major course of work in business administration, public administration, public policy, economics, finance, accounting, urban studies, information technology, or a closely related field. Experience In addition to the minimum education requirements, the following experience requirements also apply: Program Analyst III - at least three (3) years of experience providing project management-related activities or a systematic review, analysis, interpretation, and evaluation of grants, housing development or other financial/operational data. Program Analyst must demonstrate proficiency with integrated word processing and spreadsheet functions. Equivalency Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.

Evaluation Plan Interview:

70%

Evaluation of Training, Experience & Personal Qualifications:

30% Total of Interview and Evaluation T.E.

P:

100% Additional points may be awarded for:

Veteran Points:

0 - 15 points

Detroit Residency Credit:

15 points

LRD:

09/09/2025 Knowledge, Skills and Abilities At the intermediate level knowledge requirements might include detailed, intensive knowledge of: Concepts, principles, practices, and methods of budget formulation, enactment and execution, accounting and finance functional area(s) Principles, practices and techniques of program development, implementation, and evaluation Formal project management processes, resource management, risk management, scope, and change request management, schedule management, communication plans and internal controls, and quality management Federal, State, and local laws, regulations, rules, policies, procedures, and methods governing the economic development and the administration of grants, cooperative agreements, and awards Schedule of Expenditures of Federal Awards (SEFA) preparation Grants/assistance management processes and techniques consistent with sound business and industry practices

• Obtaining, compiling, and summarizing narrative information and quantitative data for use by others Data and/or statistical analysis
• Process improvement tools and methodologies
• Interdependencies between business processes and technology Standardized bookkeeping processes and general accounting terminology Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar Standard procurement/contract management policies and practices Personal computer capabilities and the application of computer systems to issues of format and content in City and departmental financial management Enterprise resource planning systems for finance, budget, general ledger, human resources, and other management systems and software programs, including centralized grants management systems Skill in: Identifying, synthesizing, and evaluating program related issues and assignments, consolidating information from a variety of sources, and selecting appropriate analytical approaches Making decisions or recommendations significantly changing, interpreting, or developing important public policies or programs Assessing customer requirements, analyzing business processes and data, evaluating possible solutions, and presenting recommendations to stakeholders and higher-grade personnel Identifying key performance indicators and reliable ways to collect data related to such Providing direction and guidance to project teams in a collaborative manner Negotiating challenging situations with both internal and external stakeholders Reconciling accounts against multiple systems Presenting concise financial and operational information (orally, written, and/or using PowerPoint or Word) to a variety of audiences Use of Microsoft Office (i.

e. Word, Excel, Access, PowerPoint, and / or other office suite software packages)

• Use of Excel (e.

g. Pivot Tables, Vlookup, Hlookup, charts, tables, and / or other related software packages) functionality Communicating in writing clearly and effectively, demonstrate this skill by rendering technical details and reports in a form readily understandable to management and the public Understanding written sentences and paragraphs in work related documents Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Talking to others to convey information effectively Establishing and maintaining good working relationship with other City employees and the public Ability to: Collect, quickly interpret, and analyze information from a variety of sources, apply criteria, draw conclusions and develop recommendations, guidelines, and policies Utilize a variety of fact-finding techniques (e.g. interview, case analysis, observation) to elicit appropriate data and to identify areas of operation which significantly deviate from Federal requirements Utilize process analysis techniques to identify opportunities for process and/or technology improvements Learn and use contemporary grants management software and other related software for program and financial management Read, interpret, and effectively analyze professional and technical reports Choose the right mathematical methods or formulas to solve a problem Plan, coordinate, set priorities, and supervise staff and others engaged in program management activities Develop cost-benefit and business case analyses by consolidating information, identifying relevant data, and making logical assumptions to provide insight and recommendations with minimal errors regarding cost savings, optimal organization and financial structure, and program offering Participate in decision-making sessions, provide guidance, and advise a number of program managers on legal and regulatory requirements, financial policies, the interpretation of data, potential roadblocks, and program improvements through analysis of fund requests, program operations, monthly reports, and special analysis Communicate information and ideas clearly and effectively both orally and in writing so they can be understood Read and understand information and ideas presented in writing Add, subtract, multiply, or divide quickly and correctly Apply general rules to specific problems to produce answers that make sense Work tactfully and effectively with employees, supervisors and managers, grantors, sub-recipients, and with elected and appointed officials and senior staff in assigned Departments and Agencies Take initiative to acquire additional knowledge and education to remain current in field Work as part of a team

PHYSICAL DEMANDS

The work is characterized as sedentary. Typically Program Analysts sit comfortably to do their work, interspersed by brief periods of walking, standing, bending, carrying of papers and books, and extended periods requiring the use of computer terminals to accomplish work objectives.

WORK ENVIRONMENT

Work is performed in a comfortable office environment which is appropriately lighted, heated and cooled. The work environment contains no significant hazards. Some work may require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the work site. The Program Analyst may encounter individuals that are upset. Candidates considered for placement in this classification may be subject to a Criminal Background Investigation based on the requirements of the position. The above statements describe the general nature and level of work performed by employees assigned to the class. Incumbents may be required to perform job-related responsibilities and tasks other than those stated in this specification. Specific job duties may vary from position to position. The City of Detroit is an Equal Opportunity Employer. No applicant for employment shall be discriminated against on the basis of race, color, national origin, sex, religion, age, disability, or other criteria prohibited by City, State, or Federal law.