Supervisory Management & Program Analyst

Supervisory Management & Program Analyst Department of Agriculture Agriculture, Rural Development

CUSTOMER ADVOCACY BRANCH AND REAL ESTATE OWNED BRANCH

Summary This position will serve as a Branch Chief who oversees staff multiple grade levels. Learn more about this agency Summary This position will serve as a Branch Chief who oversees staff multiple grade levels. Learn more about this agency Overview Help Accepting applicions Posted this week • Apply by 06/25/26 Due by 11:59 p.m. ET on June 25, 2026 Locion 2 vacancies in the following locion: Saint Louis, MO No mching locions found. Work site options Telework eligible Yes—as determined by the agency policy. Remote job No Relocion expenses reimbursed No Salary $128,967 - $167,663 per year Pay scale & grade GS 14 Promotion potential 14 Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Permanent Occupions and job series 0343 Management And Program Analysis Supervisory stus Yes Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Other Position sensitivity and risk Non-sensitive (NS)/Low Risk Jobs require a background check and some require a security clearance . The type depends on the job. Background check type Suitability/Fitness Financial disclosure required Yes Some jobs require financial disclosure to identify conflicts of interests. Announcement number

IMP-SAMO-12988096-2026-CO

Control number 873482700 This job is open to Help Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was elimined and are eligible for priority over other applicants. Clarificion from the agency Applicions accepted from current Rural Development employees with competitive stus, CTAP and RPL eligible candides. Duties Help Serves as the Customer Advocacy Branch Chief in the Servicing and Asset Management Office. Provides active leadership in Equal Employment Opportunity program administrion. Directly, and indirectly through Section Supervisors, supervises a staff of administrive and, in some cases, technical employees, responsible for providing assistance to SAMO customers. Defines objectives and general opering procedures; exercises reled personnel management functions, which include the development and assignment of goals, objectives and policies for subordine supervisors and organizions. Inities and participes in special projects reled to multiple RD programs. Researches issues, ghers and analyzes da, and provides reports as necessary. Reviews basic legislive requirements and provides comments to draft legislion. Identifies, reviews, and evalues program inadequacies. Research escaled accounts origined from nional, ste, field offices, congressional offices, third parties, Office of General Counsel, U.S. Attorneys, Credit Reporting Authorities, borrowers, regional and ste banks, housing agencies, etc. Requirements Help Conditions of employment You must be a US Citizen or US Nional. Males born after 12/31/1959 must be Selective Service registered or exempt. Subject to sisfactory adjudicion of background investigion and/or fingerprint check. Successful completion of one-year probionary period, unless previously served. Refer to Next Steps section for more informion. Subject to one-year supervisory/managerial probionary period unless prior service is creditable. New USDA supervisors must successfully complete all components of the required training program before the end of their probionary period.

Direct Deposit:

Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution. Successfully pass the E-Verify employment verificion check. To learn more about E-Verify, including your rights and responsibilities, https://www.e-verify.gov/. Qualificions Applicants must meet all qualificions and eligibility requirements by the closing de of the announcement including time-in-grade restrictions, specialized experience and/or educion, as defined below. Time in

Grade:

Current federal employees applying for a promotion opportunity must meet the time in grade (TIG) requirement of 52 weeks of service the next lower grade level in the normal line of progression for the position being filled. GS-14: Applicants must possess one (1) year of specialized experience equivalent to least the next lower grade level, or it's non-federal equivalent. Specialized experience is defined as Performing the full range of supervisory functions and providing approprie supervision to ensure staff has the skills, knowledge, tools, training, feedback, priorities, and automion support they need to accomplish their jobs; experience in managing stregic planning initiives to help forecast goals, deliverables, and initiives for the organizion; experience utilizing a wide range of qualitive and/or quantitive methods for the assessment and improvement of organizional and mission effectiveness, or the improvement of complex management processes; experience planning, organizing, and directing team work; experience collaboring stregies effectively with management across organizional boundaries to develop and implement recommendions where the proposals involve substantial agency resources, or require extensive changes in established procedures. There is no substitution of educion for experience the GS-14 level.

NOTE:

To be considered for this position, you must meet all qualificion and eligibility requirements for the 0343 series set forth in the Office of Personnel Management (OPM) Qualificion Standards by the closing de of the announcement. A copy is available : https://www.opm.gov/policy-da-oversight/classificion-qualificions/general-schedule-qualificion-standards Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience th transles directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Educion There are no educional requirements. Additional informion Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for informion on how to apply as a CTAP, RPL, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candides must meet the basic eligibility requirements and all selective factors.

CTAP/ICTAP

candides must be red and determined to be well qualified (or above) based on an evaluion of the competencies listed in the How You Will Be Evalued section. When assessed through a score-based cegory ring method, CTAP/ICTAP applicants must receive a ring of least 85 out of a possible 100. If selected, you required to submit Form OGE-450 within 30 days of your initial appointment de, and annually thereafter. Selectee is subject to financial Disclosure Requirements in accordance with 5 CFR, Part 2635, Sub part E regarding business or personal transactions with applicants, borrowers, or business contacts who have or who are seeking business with this Agency. Selectee must be able to obtain and maintain a security clearance. If selected you subject to a Nional Agency Check and Inquiry (NACI) and a credit report. Reasonable Accommodion (RA)

Requests:

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilition Act of 1973 as amended, th would interfere with completing the USA Hire Competency Based Assessments, you granted the opportunity to request a RA in your online applicion. Requests for RA for the USA Hire Competency Based Assessments and approprie supporting documention for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualificions of the position, after notificion of the adjudicion of your request, you will receive an email invition to complete the USA Hire Competency Based Assessments, based on your adjudicion decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodion for Online Assessments here . Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. You evalued based on your qualificions for this position as evidenced by the experience, educion, and training you described in your applicion package, as well as the responses to the Assessment Questionnaire to determine the degree to which you possess the knowledge, skills, abilities and competencies listed below: Management Analysis Analytical and Evaluive Oral Communicion Written Communicion Supervision Your applicion, including the online Assessment Questionnaire, reviewed to determine if you meet (a) minimum qualificion requirements and (b) the resume supports the answers provided to the job-specific questions. Your resume must clearly support your responses to all the questions addressing experience and educion relevant to this position. Applicants who meet the minimum qualificion requirements and are determined to be among the best qualified candides referred to the hiring manager for considerion. Noncompetitive candides and applicants under some special hiring authorities need only meet minimum qualificions to be referred.

Note:

If after reviewing your resume and/or supporting documention, a determinion is made th you have infled your qualificions and or experience, your score may be adjusted to more accurely reflect your abilities, or you may be found ineligible. Please follow all instructions carefully. Errors or omissions may affect your ring. Providing inaccure informion on Federal documents could be grounds for non-selection or disciplinary action up to including removal from the Federal service. Clicking the link below will present a preview of the applicion form; i.e. the online questionnaire. The applicion form link below will only provide a preview and does not initie the applicion process. To initie the online applicion process, click the "Apply" button to the right. To view the applicion form, : https://apply.usastaffing.gov/ViewQuestionnaire/12988096 Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help The following documents are required for your applicant package to be complete. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of considerion.

Resume th includes:

Personal Informion:

name, address, contact informion; Educion ; Work Experience reled to this position as described in the major duties including work schedule, hours worked per week, des of employment; title, series, grade (if applicable); other qualificions . Resume cannot exceed 2 pages. Current Federal employees : Most recent non-award Notificion of Personnel Action (SF-50) showing you are/were in the competitive service, highest grade held (or promotion potential) on a permanent basis, position title, series and grade AND Most recent performance appraisal (ded within 18 months) showing the official ring of record, signed by a supervisor, or stement why the performance appraisal is unavailable. A performance plan is not an acceptable substitute. Surplus or displaced employees eligible for CTAP, RPL, or ICTAP priority must provide: proof of eligibility (RIF separion notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity terminion), SF-50 documenting separion (as applicable), current performance appraisal with ring of least "Fully Successful" or equivalent, and your most recent SF-50 noting position, grade level, and duty locion with your applicion per 5 CFR 330. How to Apply Help Please read the entire announcement and all instructions before you begin. You must complete this applicion process and submit all required documents electronically by 11:59p.m. Eastern Time (ET) on the closing de of this announcement. Applying online is highly encouraged. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m., Monday - Friday). If applying online poses a hardship, contact the Agency Contact listed below well before the closing de for an alterne method. All hardship applicion packages must be complete and submitted no ler than noon ET on the closing de of the announcement to be entered into the system prior to its closing. Resumes must not exceed two pages. This agency provides reasonable accommodion to applicants with disabilities on a case-by-case basis; contact the Agency Contact to request this. To begin, click "Apply" and follow the instructions to complete the Assessment Questionnaire and tach your resume and all required documents. Please verify th documents you are uploading from USAJOBs transfer into the Agency's staffing system as there is a limition to the number of documents th can be transferred. However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Uploaded documents must be less than 5MB and in one of the following document forms: GIF, JPG, JPEG, PNG, RTF, PDF, TXT or Word (DOC or DOCX). Do not upload Adobe Portfolio documents because they are not viewable. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of considerion. Please ensure your resume does not exceed two pages. Applicants who submit a resume th exceeds two pages removed from considerion. Our office cannot be responsible for incompible software, your system failure, etc. Agency contact informion Corrina Ortiz Phone 202-768-1495 corrina.ortiz@usda.gov Address Rural Development 1400 Independence Ave SW Washington, DC 20250 US Next steps Your applicion reviewed to verify th you meet the eligibility and qualificion requirements for the position prior to issuing referral lists to the selecting official. If further evaluion or interviews are required, you contacted. Log in to your USAJOBS account to check your applicion stus. You must choose to turn on email notificions in your USAJOBS profile if you want to receive important email notificions th may impact your applicant experience (e.g. If you start an applicion and do not submit it prior to the closing de, USAJOBS will send an email reminder th the closing de is approaching and your applicion is in an incomplete stus). Under the Fair Chance Act , agencies are not allowed to request informion about an applicant's criminal history until a conditional offer of employment has been made, except as allowed for access to classified informion; assignment to nional security duties or positions; acceptance or retention in the armed forces; or recruitment of a Federal law enforcement officer. An applicant may submit a complaint or any other informion reled to an organizion's alleged noncompliance with the Fair Chance Act. The complaint must be submitted within 30 calendar days of the de of the alleged noncompliance. To make a Fair Chance Act inquiry or complaint, send an email with the approprie informion to

FAIR CHANCE ACT

, subject line: Fair Chance Act. As a condition of employment for accepting this position, you required to serve a 1-year probionary period during which we will evalue your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizional goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probionary period your employment termined unless you receive certificion, in writing, th your continued employment advances the public interest. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help The following documents are required for your applicant package to be complete. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of considerion.

Resume th includes:

Personal Informion:

name, address, contact informion; Educion ; Work Experience reled to this position as described in the major duties including work schedule, hours worked per week, des of employment; title, series, grade (if applicable); other qualificions . Resume cannot exceed 2 pages. Current Federal employees : Most recent non-award Notificion of Personnel Action (SF-50) showing you are/were in the competitive service, highest grade held (or promotion potential) on a permanent basis, position title, series and grade AND Most recent performance appraisal (ded within 18 months) showing the official ring of record, signed by a supervisor, or stement why the performance appraisal is unavailable. A performance plan is not an acceptable substitute. Surplus or displaced employees eligible for CTAP, RPL, or ICTAP priority must provide: proof of eligibility (RIF separion notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity terminion), SF-50 documenting separion (as applicable), current performance appraisal with ring of least "Fully Successful" or equivalent, and your most recent SF-50 noting position, grade level, and duty locion with your applicion per 5 CFR 330. How to Apply Help Please read the entire announcement and all instructions before you begin. You must complete this applicion process and submit all required documents electronically by 11:59p.m. Eastern Time (ET) on the closing de of this announcement. Applying online is highly encouraged. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m., Monday - Friday). If applying online poses a hardship, contact the Agency Contact listed below well before the closing de for an alterne method. All hardship applicion packages must be complete and submitted no ler than noon ET on the closing de of the announcement to be entered into the system prior to its closing. Resumes must not exceed two pages. This agency provides reasonable accommodion to applicants with disabilities on a case-by-case basis; contact the Agency Contact to request this. To begin, click "Apply" and follow the instructions to complete the Assessment Questionnaire and tach your resume and all required documents. Please verify th documents you are uploading from USAJOBs transfer into the Agency's staffing system as there is a limition to the number of documents th can be transferred. However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Uploaded documents must be less than 5MB and in one of the following document forms: GIF, JPG, JPEG, PNG, RTF, PDF, TXT or Word (DOC or DOCX). Do not upload Adobe Portfolio documents because they are not viewable. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of considerion. Please ensure your resume does not exceed two pages. Applicants who submit a resume th exceeds two pages removed from considerion. Our office cannot be responsible for incompible software, your system failure, etc. Expand Hide how to apply Agency contact informion Corrina Ortiz Phone 202-768-1495 corrina.ortiz@usda.gov Address Rural Development 1400 Independence Ave SW Washington, DC 20250 US Next steps Your applicion reviewed to verify th you meet the eligibility and qualificion requirements for the position prior to issuing referral lists to the selecting official. If further evaluion or interviews are required, you contacted. Log in to your USAJOBS account to check your applicion stus. You must choose to turn on email notificions in your USAJOBS profile if you want to receive important email notificions th may impact your applicant experience (e.g. If you start an applicion and do not submit it prior to the closing de, USAJOBS will send an email reminder th the closing de is approaching and your applicion is in an incomplete stus). Under the Fair Chance Act , agencies are not allowed to request informion about an applicant's criminal history until a conditional offer of employment has been made, except as allowed for access to classified informion; assignment to nional security duties or positions; acceptance or retention in the armed forces; or recruitment of a Federal law enforcement officer. An applicant may submit a complaint or any other informion reled to an organizion's alleged noncompliance with the Fair Chance Act. The complaint must be submitted within 30 calendar days of the de of the alleged noncompliance. To make a Fair Chance Act inquiry or complaint, send an email with the approprie informion to

FAIR CHANCE ACT

, subject line: Fair Chance Act. As a condition of employment for accepting this position, you required to serve a 1-year probionary period during which we will evalue your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizional goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probionary period your employment termined unless you receive certificion, in writing, th your continued employment advances the public interest. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Posted this week • Apply by 06/25/26 Due by 11:59 p.m. ET on June 25, 2026 Locion 2 vacancies in the following locion: Saint Louis, MO No mching locions found. Work site options Telework eligible Yes—as determined by the agency policy. Remote job No Relocion expenses reimbursed No Salary $128,967 - $167,663 per year Pay scale & grade GS 14 Promotion potential 14 Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Permanent Occupions and job series Supervisory stus Yes Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Other Position sensitivity and risk Jobs require a and some require a . The type depends on the job. Background check type Financial disclosure required Yes Some jobs require to identify conflicts of interests. Announcement number

IMP-SAMO-12988096-2026-CO

Control number 873482700