Programmer / Service Manager

Programmer / Service Manager Port Chester, NY Job Details Full-time $75,173.68 - $98,000.00 a year 1 day ago Benefits Paid holidays Health insurance Paid time off Flexible schedule Qualifications Customer communication Teamwork Customer relationship building Customer service Mid-level Client relationship development Network router IT IP networking Remote technical support 2 years Communication skills Time management Full Job Description Digital Home Systems is seeking a talented and self-motivated Programmer / Service Manager to join our growing team. We specialize in luxury home automation, integrating cutting-edge systems such as Control4, Lutron, and Savant for high-end residential clients. The ideal candidate is a problem-solver who thrives in a fast-paced environment, is comfortable managing client relationships, and has strong technical and programming skills within the smart home industry. Key Responsibilities Program, configure, and troubleshoot home automation systems (Control4, Lutron, Savant). Manage and execute system updates, network configurations, and remote support tasks. Coordinate service calls, client requests, and emergency support as needed. Collaborate with field technicians and project managers to ensure smooth project delivery. Provide exceptional customer service and communicate technical details clearly to clients. Be available for nights and weekends as needed for remote or onsite emergencies. Qualifications 2+ years of experience with at least one major automation platform (Control4, Lutron, Crestron, or Savant). Experience or familiarity with other automation platforms is a strong plus. Lutron HomeWorks Programming experience preferred Strong understanding of networking fundamentals, routers, switches, and IP configuration. IT background or experience with system integrations is a plus but not required. Excellent troubleshooting, multitasking, and time-management skills. Strong communication skills with a client-focused mindset. Why Join Us Work on luxury-level residential projects with a passionate and skilled team. Opportunity to grow into a senior leadership role as our company expands. Competitive compensation based on experience. If you're ready to take on a key role where technical skill meets service excellence, we'd love to hear from you.

What We Offer:

Family-Oriented Culture:

Join a supportive team that values collaboration, growth, and work-life balance.

Health Insurance:

Comprehensive coverage for peace of mind.

Paid Time Off:

15 days of PTO per year to recharge and enjoy life outside of work.

Paid Holidays:

Celebrate 10 general holidays with your loved ones, worry-free.

Full-Time Stability:

A reliable 40-hour workweek with opportunities to grow within the company.

What We're Looking For:

Experience programming and servicing Control4, Lutron, Crestron or Savant systems Strong troubleshooting, organizational, and multitasking skills. Ability to communicate clearly with both technical staff and high-end residential clients. A proactive, solutions-oriented attitude with a passion for smart home technology. Willingness to work flexible hours, including nights and weekends , as needed for remote or onsite emergencies.

Apply Today:

Send your resume and a brief introduction to

Job Type:

Full-time Pay:

$75,173.68 - $98,000.00 per year

Benefits:

Health insurance Paid time off

Work Location:

In person