Computer Scientist / Support Specialist

Computer Scientist / Support Specialist Judicial Branch Judicial Branch - Agency Wide Federal Judicial Center Summary The Informion Technology Office (ITO) has an opening for a Computer Scientist/Support Specialist to work in a production environment. The Center's current systems environment includes virtualizion technologies, storage area networks, file share appliances, automed backup systems, secure remote connectivity, intranet, and cloud services. Summary The Informion Technology Office (ITO) has an opening for a Computer Scientist/Support Specialist to work in a production environment. The Center's current systems environment includes virtualizion technologies, storage area networks, file share appliances, automed backup systems, secure remote connectivity, intranet, and cloud services. Overview Help Accepting applicions Open & closing des 02/24/2026 to 03/23/2026 Salary $86,169 to - $90,478 per year Pay scale & grade AD 00 Locion 1 vacancy in the following locion: Washington, DC Remote job No Telework eligible Yes—as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential None Job family (Series) 1550 Computer Science Supervisory stus No Security clearance Other Drug test No Financial disclosure No Bargaining unit stus No Announcement number 26-04 Control number 858733500 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Duties Help Microsoft 365 provides the Center with productivity apps and Workspace One is the Center's unified endpoint management service. Our current Azure footprint is small but growing. ITO Systems Team support multiple technology plforms such as Windows, UNIX, VMware, Citrix, IBM, and Microsoft. Systems are spread across two dacenters and the cloud. The hardware consists of HP SimpliVity, HP synergy, NetApp controllers and switches, CISCO routers, switches and hubs, NetApp storage solutions, and others.

DUTIES AND RESPONSIBILITIES

The incumbent part of the ITO Systems Team and work under the supervision of the Support Lead, Systems Team Manager, and the ITO Director. The incumbent responsible for the direct support of FJC staff when technical questions or issues arise. The incumbent will also help plan and deliver training and facilite the smooth transition of hardware/software updes. Specific duties include (under the guidance of the Support Lead, Systems Manager, and Director of ITO and in collaborion with the other members of the Systems Team and FJC staff): Responding promptly to daily inquiries and reports received from FJC staff; Analyzing and troubleshooting reported problems and coordining the technical resolution of such problems with other members of the ITO or vendors as necessary; Documenting solutions to problems; Working with Support Lead and Systems Team members to recommend user friendly solutions with the purpose of increasing user productivity, efficiency, and solving user problems based on direct interaction with FJC staff; Providing real-time technical support for Microsoft Teams and Zoom for Government meetings; Working on both PCs and Macs; Acting as a liaison to other members of ITO and vendors to resolve day-to-day and complex user issues; Meeting with other members of the Systems Team on a regular basis to discuss stus, options, and proactive solutions to problems th arise; Recommending, organizing, and delivering classroom and online training on technology updes affecting Center staff; Assisting in testing and providing feedback before updes are rolled out to users; Drafting, documenting, and testing procedures for the introduction of new systems and applicions and coordining the execution of those procedures; Tracking inventory of hardware/software; Conduct regular equipment A/V checks in conference rooms; Adhering and complying to the security and resource protection guidelines of the Center; Occasional travel; and Performing other duties, either as assigned or on the incumbent's initiive. Requirements Help Conditions of employment

KEY REQUIREMENTS

Selectee must be a United Stes Citizen, subject to the exceptions enumered https://www.uscourts.gov/careers/search-judiciary-jobs/citizenship-requirements-employment-judiciary . Selectee must favorably complete a background investigion. Relives of Center staff members may not be employed the Center in any capacity. All requirements must be met for full considerion. The Federal Judicial Center is an Equal Opportunity Employer and is committed to achieving a diverse workforce and an inclusive work culture. It strives to maintain a professional and collegial workplace in which everyone is valued and treed fairly and respectfully. Qualificions

MANDATORY QUALIFICATIONS

Possess an undergradue degree; Have two years of reled work experience; Display excellent collegial and customer service skills; Be able to write clearly when conveying complex technical concepts; Be professional and maintain decorum in high stress and time sensitive situions; Use organizional and time management skills and tools when carrying out responsibilities; Demonstre the ability to work collaborively and cross-functionally; Possess a drive to keep pace with industry changes and innovions; Possess analytical skills and the ability to quickly troubleshoot and solve technical problems; and Communice effectively and professionally as a member of a highly productive Systems Team working on multiple, simultaneous initiives.

DESIRABLE QUALIFICATIONS

Have demonstred experience with cloud technologies such as Microsoft 365, Azure, MacOS and/or MDM such as Workspace One and Intune; Have a keen interest in cybersecurity concepts and their importance; Be familiar with Mobile Device Management (MDM) plforms; Be familiar with desktop

Productivity Applicions:

Microsoft 365, Adobe Acrob, Adobe Creive Cloud, AI, FileMaker, etc.; Be familiar with NetApp or other storage technologies; Have experience with creing user documention; Have experience in identifying and recommending proactive solutions and efficiency steps to continuously improve the user experience; Possess time and work management skills; Possess the ability to respond quickly to daily requests; and Have an understanding of, or an interest in, the federal courts. Educion An undergradue degree. Additional informion The Federal Judicial Center (Center) is the federal courts' agency for research and continuing educion. Congress established the Center in 1967 as a separe organizion within the federal judicial system the request of the Judicial Conference of the United Stes. A nine-member board, chaired by the Chief Justice of the United Stes, determines its basic policies.

SALARY AND BENEFITS

The starting salary is set $86,169 (includes 2026 D.C. locality). This position falls in the Center's pay band 4, which has a salary range up to $156,297. For a successful candide not currently a member of the Center staff, a higher starting salary, not to exceed $90,478 (includes 2026 D.C. locality) may be considered if the candide furnishes proof th their current salary falls above the pay band 4 minimum salary of $86,169 (includes 2026 D.C. locality), in which case the Center would mch th salary up to the starting salary limit of $90,478. This is the maximum starting salary, and it is non-negotiable. If the successful internal candide's salary falls above the range minimum, th salary mched up to their current salary. The Federal Judicial Center offers a range of telework and flexible work schedule options based on the employee's position cegorizion. This position requires working the Marshall Building on a regular schedule and permits some telework. When business needs arise, all Center employees are required to work the Marshall Building. The Center does not pay for relocion expenses; however, Center employees receive reimbursement for all official business travel. This position does not carry the tenure rights of positions in the competitive civil service. Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help Federal government benefits are applicable. An array of supplemental benefits is also offered, including a transportion subsidy and a flexible benefit program allowing for pre-tax deductions for health insurance, health care, dependent care, and commuter expenses. The FJC is in the Thurgood Marshall Federal Judiciary Building, conveniently situed to public transportion directly beside Union Stion. The Marshall Building houses a child development center, a health fitness facility, and a cafeteria for its tenants. Review our benefits How you evalued You evalued for this job based on how well you meet the qualificions above. Selected applicants evalued based upon the question responses provided during a structured interview. Benefits Help Federal government benefits are applicable. An array of supplemental benefits is also offered, including a transportion subsidy and a flexible benefit program allowing for pre-tax deductions for health insurance, health care, dependent care, and commuter expenses. The FJC is in the Thurgood Marshall Federal Judiciary Building, conveniently situed to public transportion directly beside Union Stion. The Marshall Building houses a child development center, a health fitness facility, and a cafeteria for its tenants. Review our benefits Required documents Required Documents Help Cover Letter Resume See 'How to Apply' for instructions. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help

APPLICATION PROCEDURES

In a brief cover letter referring to Announcement #26-04, please summarize how you sisfy the qualificions listed above. Applicions without the required cover letter or with cover letters th do not address the qualificions will not be Along with the cover letter, please include a current resume th specifies des of employment and responsibilities for all reled positions. A cover letter and resume in a single combined PDF document is required . Name the file using your last name, first name, and the announcement number, as follows: Lastname.

Firstname.26-04.pdf. Informion provided in the transmittal email will not be considered part of the applicion. All applicions should be submitted by email to personnel@fjc.gov . When applying, please refer to Announcement #26-04. This vacancy will remain open until filled, but to assure full considerion, your applicion must be received by 11:59 p.m. on March 23, 2026. Agency contact informion Gabriela Ruiz personnel@fjc.gov Address Federal Judicial Center Thurgood Marshall Federal Judiciary Building One Columbus Circle, N.E. Washington, DC 20002-8003 US Next steps Complete applicions evalued based on qualificions. The hiring manager will consider the most highly qualified candides for a possible interview. Applicants notified by e-mail once the position has been filled. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help Cover Letter Resume See 'How to Apply' for instructions. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help

APPLICATION PROCEDURES

In a brief cover letter referring to Announcement #26-04, please summarize how you sisfy the qualificions listed above. Applicions without the required cover letter or with cover letters th do not address the qualificions will not be Along with the cover letter, please include a current resume th specifies des of employment and responsibilities for all reled positions. A cover letter and resume in a single combined PDF document is required . Name the file using your last name, first name, and the announcement number, as follows: Lastname.

Firstname.26-04.pdf. Informion provided in the transmittal email will not be considered part of the applicion. All applicions should be submitted by email to personnel@fjc.gov . When applying, please refer to Announcement #26-04. This vacancy will remain open until filled, but to assure full considerion, your applicion must be received by 11:59 p.m. on March 23, 2026. Expand Hide how to apply Agency contact informion Gabriela Ruiz personnel@fjc.gov Address Federal Judicial Center Thurgood Marshall Federal Judiciary Building One Columbus Circle, N.E. Washington, DC 20002-8003 US Next steps Complete applicions evalued based on qualificions. The hiring manager will consider the most highly qualified candides for a possible interview. Applicants notified by e-mail once the position has been filled. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Open & closing des 02/24/2026 to 03/23/2026 Salary $86,169 to - $90,478 per year Pay scale & grade AD 00 Locion 1 vacancy in the following locion: Washington, DC Remote job No Telework eligible Yes—as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential None Job family (Series) Supervisory stus No Security clearance Drug test No Financial disclosure Bargaining unit stus Announcement number 26-04 Control number 858733500