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Desktop Support Administrator
Job
ITAC
Birmingham, AL (In Person)
$52,500 Salary, Full-Time
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Job Description
Join a close-knit professional services team where you'll play a critical role in keeping technology running smoothly while supporting key business operations. This is a unique opportunity to blend IT support, administration, and client interaction in a highly visible position that makes a direct impact on daily success.
C2C is not an option with this job opening and all applicants should be able work for any US Employer without sponsorship. Sponsorship is not provided and this person will not need to require sponsorship in the future.
Benefits & Extras Opportunity to become the first dedicated internal IT professional
Diverse responsibilities combining technology and business operations
Direct exposure to leadership and company decision-makers
Stable, long-term direct-hire opportunity
Client-facing role with meaningful business impact
Training provided on tax and administrative processes Compensation $50,000 - $55,000 annually What You'll Be Doing Provide day-to-day IT support for employees
Set up computers, monitors, and user workstations
Troubleshoot basic hardware and software issues
Coordinate with the external MSP for advanced technical needs
Assist with office administrative functions and projects
Support tax preparation activities through provided training
Deliver excellent service to employees and clients What You'll Need to be Considered Be able to do the job as described.
Strong customer service and interpersonal skills
Ability to balance IT support and administrative responsibilities
Comfortable working in a small-office environment
Experience supporting Windows-based systems
Ability to interact professionally with clients INDIT