IT SPECIALIST (CUSTSPT)(T32)

IT SPECIALIST

(CUSTSPT)(T32) Department of the Air Force Air Nional Guard Units Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This Nional Guard position is for a

IT SPECIALIST

(CUSTSPT)(T32), Position Description Number D2182P01 and is part of the

AL 117TH

Air Refueling Wing, Nional Guard.

ORGANIZATION

117 ARW, BIRMINGHAM, AL

SELECTING OFFICIAL

J. SHAW Learn more about this agency Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This Nional Guard position is for a

IT SPECIALIST

(CUSTSPT)(T32), Position Description Number D2182P01 and is part of the

AL 117TH

Air Refueling Wing, Nional Guard.

ORGANIZATION

117 ARW, BIRMINGHAM, AL

SELECTING OFFICIAL

J. SHAW Learn more about this agency Overview Help Accepting applicions Open & closing des 05/14/2026 to 06/13/2026 Salary $75,278

• $97,867 per year Pay scale & grade GS 11 Locion 1 vacancy in the following locion: Birmingham, AL 1 vacancy Remote job No Telework eligible No Travel Required Not required Relocion expenses reimbursed Yes—You may qualify for reimbursement of relocion expenses in accordance with agency policy. Appointment type Permanent

•

NON-MERIT

Work schedule Full-time Service Excepted Promotion potential 11 Job family (Series) 2210 Informion Technology Management Supervisory stus No Security clearance Top Secret Drug test Yes Financial disclosure No Bargaining unit stus No Announcement number

AL-12956280-AF-26-111

Control number 869281800 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Federal employees

• Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Federal employees
• Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluion criteria. Nional Guard and reserves Current members, those who want to join or transitioning military members. Clarificion from the agency Title 32 CAT 1
• All on board Federal Employees/Technicians within the ALANG (T32 and T5, Permanent and Excepted Indefinite) CAT 2
• Current Air DSG and Temporary Technicians within ALANG CAT 3
• Applicants willing to become

NG T32 DS

Technicians and gain ALANG membership, all current federal employees, all U.S. Citizens Duties Help 1. Manages the assigned IT/communicions environment with privileged access the network level for the Wing, Geographically Separed Units (GSU), and Tenants. Plans, coordines, installs, and continuously analyzes system design, hardware and software. Develops, recommends, and installs solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system. Provides Informion Assurance systems support for all disciplines, ensuring the rigorous applicion of informion security/informion assurance policies, principles, and practices in the delivery of network services. Performs system audits to assess security parameters and performance of IA controls within the network environment. 2. Serves as a focal point for ensuring functionality and operability of the assigned IT/da systems/functions, voice and wireless systems to support mission requirements of Wing, Geographically Separed Units (GSU), and Tenants. Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of system/functional resources while managing the communicions focal point coordinion and workload distribution duties. Analyzes, manages, and directs installion of any new hardware or software introduced into the environment to ensure its compibility with existing architecture, its reliability, and functionality in relion to the organizion's business requirements. 3. Provides customer technical assistance and support for all users. Provides ongoing technical support to customers to ensure proper functional use of equipment and programs and to preclude undue interruptions to IT and communicions services. Works with customers to ensure efficient operions which support each units' requirements. Assists in solving problems associed with delivery of hardware and software orders. Provides management with informion necessary to address difficult and complex problems in automing work processes. Tracks life of system equipment, prepares and provides analyses to determine future maintenance and replacement costs to help justify budget submissions. 4. Determines customer requirements and assists customers by recognizing and analyzing trends and providing instruction and oriention services. Identifies and documents system requirements for specific needs of customers. Conducts in-depth analyses of system usage, user complaints, traffic interruptions, hardware and software capabilities, and other relevant factors. Recommends methods and procedures and coordines corrective action to optimize utilizion of present equipment. Ensures upgrades to the base IT and communicions infrastructure are identified and assists customers in developing and submitting recommendions for additional equipment and funds. 5. Conducts feasibility studies to identify and analyze system failures and analyzes da to determine if trends exist which forecast the need for future replacement or modificion of system hardware and software. Based upon the results of studies and the analyses of trends in usage and system problems, determines the feasibility of significant modificions vs. replacement to improve reliability. Participes with opering officials, system users, and others in progress review of established systems to determine the reliability, productivity, and user friendliness of the existing system hardware and software. 6. Coordines frequency needs with command level spectrum management office to maintain current allocions and obtain new authorizions. Secures opering authority, and ensures minimal interference by ANG radio frequency (RF) operions. Analyzes RF spectrum requirements and determine compibility with other users considering transmitter and receiver specificions, antenna da, emission characteristics, and modes of radio wave propagion. Reviews and valides radio frequency allocions. 7. Installs, maintains, and repairs hardware devices supporting a broad range of informion and communicions systems. Uses detailed knowledge of concepts, principles, methods, and practices with sophisticed diagnostic equipment and complex diagnostic software to identify and resolve internal system and network conflicts. Applies diagnostic equipment to test, configure, evalue, and optimize all high bandwidth circuits. Designs, develops and conducts technical and operional tests and evaluions of a wide range of communicions equipment and systems using performance management and measurement methods. 8. Adheres to management control plan requirements by conducting self inspection and staff assistance s. Resolves identified discrepancies. 9. Performs other duties as assigned.

PLEASE CONTACT HRO FOR COMPLETE POSITION DESCRIPTION.

Requirements Help Conditions of employment

NATIONAL GUARD MEMBERSHIP IS REQUIRED.

If you are not sure you are eligible for military membership, please contact a Nional Guard recruiter prior to applying for this position. This is an excepted service position th requires membership in a compible military assignment in the employing ste's Nional Guard, required prior to the effective de of placement. Selectee required to wear the military uniform. Applicants who are not currently a member of the Nional Guard must be eligible for immedie membership and employment in the Nional Guard in the military grade listed in this announcement. May be required to successfully complete a probionary period. Participion in direct deposit is mandory. May occasionally be required to work other than normal duty hours; overtime may be required. Qualificions

MILITARY REQUIREMENTS

This is an excepted service position th requires membership in a compible military grade in the Alabama Air Nional Guard. Applicants who are not currently a member of the Alabama Air Nional Guard must be eligible for immedie membership. If you are not sure you are eligible for military membership, please contact an Alabama Air Nional Guard recruiter (800) 864-6264 prior to applying for this position.

MINIMUM MILITARY RANK

A1C

MAXIMUM MILITARY RANK

MSGT

EXPERIENCE REQUIREMENTS

Each applicant must fully substantie (in his/her own words) th he/she meets the requirements of the Specialized Experience listed below: Otherwise, the applicant considered unqualified for this position.

DO NOT COPY THE VACANCY ANNOUNCEMENT OR THE POSITION DESCRIPTION. DOING SO MAY RESULT IN DISQUALIFICATION FOR THE POSITION. GENERAL EXPERIENCE

: Experience may have been gained in work such as computer operor or assistant, computer sales representive, program analyst, or other positions th required the use or adaption of computer programs and systems.

SPECIALIZED EXPERIENCE

1-year specialized experience equivalent to least the next lower grade. In addition to the OPM IORs (Alternive A) specialized experience examples, specialized experience includes experience, educion, or training th approaches techniques and requirements approprie to an assigned computer applicions area or computer specialty area in an organizion. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordinion with others outside the organizional unit and development of project controls. Experience th required adaptions of guidelines or precedents to meet the needs of the assignment. Experience preparing documention on cost/benefit studies where is involved summarizing the merial and organizing it in a logical fashion.

KNOWLEDGE REQUIRED

• Knowledge of applying analysis concepts to IT network systems and independent IT plforms, integrion methods, performance tuning methods, test and evaluion methods and procedures, IT security principles and methods plus, project management principles and methods sufficient to plan and coordine the installion of new products or equipment.
• Ability to analyze, apply methods and practices for recovering, adjusting and modifying IT systems to solve complex problems, while improving customer support practices, th minimizes interruptions in service.
• Knowledge of network operions, security methods, and network architecture optimizion techniques; the capabilities and limitions of the IT systems, infrastructure and software configurion in order to manage the tenant network, carry out network and/or independent plform projects and coordine efforts with others affected in the organizion.
• Knowledge of systems development, modificion, testing, installion, operions, and support concepts as well as the organizion's network and infrastructure architecture and protocols to provide support reled to: test, evaluion, installion, configurion and modificion of hardware and software for opering systems, network plform, and interface connectivity.

Provision of network services and planning for increased or changed requirements; modificions and integrion of network systems and infrastructure consistent with existing or planned infrastructure/architecture; configurion management changes and upgrades; and connectivity between remote sites.

• Knowledge of the interrelionship of multiple IT systems, utilizing methods, principles, and practices covering restoral from complex computer and infrastructure system failures, recovery of systems, adjusting, modifying, and improving systems to include hardware and software components.
• Knowledge of methods and practices involved in the integrion of system components sufficient to optimize system performance.
• Knowledge of performance measurement tools, systems testing and diagnostics, COTS products, Internet technologies, analytical methods and practices, requirements analysis techniques in order to: test and optimize the functionality of the systems, networks, and da; provide advice on a wide range of IT issues; ensure optimal use of commercially available products; represent the organizion in interactions with other organizions; prepare and present reports; conduct analyses and recommend resolution of difficult issues; identify and define business requirements applied to the development, implemention management and support of systems and networks; etc.
• Knowledge of IT security principles and products; DOD and agency policies, procedures, regulions, directives, and requirements reled to physical, personnel, emanions, and informion security; methods for evaluing risk or vulnerability;

IT INFOSEC

security requirements for certificion and accredition; network operions and protocols; systems testing and evaluion, and performance management methods sufficient to plan and conduct security accredition reviews for installed systems or networks and assess and advise on new or revised security measures and countermeasures based on the results of accredition reviews.

• Knowledge of the mission, objectives, terminology, and management practices Wing and tenant organizions to recognize probable areas of interaction and overlap between proposed and existing systems, system modificions and upgrades.
• Ability to gher facts and use effective analytical and evaluive methods to assess informion, plan the sequence of actions necessary, make sound decisions, and solve a variety of complex IT device and infrastructure problems.
• Ability to communice effectively both orally and in writing and maintain effective relionships.
• Ability to modify existing systems and rele all aspects of the work to overall system requirements, advise on and implement new technology, and offer alternive approaches in opering systems development and/or problem resolution.
• Ability to stay well informed on rapidly changing technology to evalue its possible impact on organizion missions and to develop plans to sisfy requirements.
• Knowledge of a wide range of IT concepts, principles, and practices, to accomplish work processes through the use of da transport devices, methods, services, and facilities.

Work encompasses complex and uncommon interfaces and policies and practices; sources of technical da to evalue new devices, proposals, and approaches for sisfying communicions requirements; and a practical understanding of contracting procedures and legal requirements.

• Knowledge of operional and performance characteristics of da/voice transport to define, coordine, plan, and sisfy user requirements for equipment, systems, or services, and to review, develop, or interpret communicions policies and procedures.
• Knowledge of DoD, Air Force, NGB, and ANG communicions regulions, services, and instructions to ensure telecommunicions services are in compliance with applicable regulions and instructions.
• Knowledge of operional and performance characteristics of systems to develop procedures/policies/practices to ensure customer requirements are met.
• Knowledge of commonly used practices, guides, and a broad range of opering techniques concerning both standard and unique IT systems design installion and concept of operions.
• Ability to review, analyze, and resolve difficult and complex technical problems involving systems compibility, both installion-wide and external interoperability, circuits, switches, distribution, sellite linkages, and networking.

Educion

SUBSTITUTION OF EDUCATION FOR SPECIALIZED EXPERIENCE

Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level gradue educion leading to a Ph.D. or equivalent doctoral degree You must provide transcripts or other documention to support your Educional claims. To receive credit for Educion, you must provide documention of proof th you meet the Educion requirements for this position. Additional informion If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorizion Act of 1986 requires th you be registered or you are not eligible for appointment in this agency ( https://www.sss.gov/RegVer/wfRegistrion.aspx ).

• This position may be authorized a recruitment or relocion incentive for up to 25%. All incentives must be approved prior to the employee in processing.
• Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution.

Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. Once the announcement has closed, your resume and supporting documention used to determine if you meet the qualificions listed on this announcement. If you are minimally qualified, your resume and supporting documention compared to your responses on the assessment questionnaire to determine your level of experience. If you re yourself higher than is supported by your applicion package, your responses may be adjusted and/or you may be excluded from considerion for this position. If you are found to be among the top qualified candides, you referred to the selecting official for employment considerion. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Applicion Package which includes: 1. Your resume showing work schedule, hours worked per week, des (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed. 2. Other supporting documents : SF-50s, transcripts and DD 214s are recommended, but not required. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the online applicion/Occupional Questionnaire and submit the documention specified in the Required Documents section below. To view the Occupional Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12956280 A complete applicion package must be submitted by 11:59 PM (EST) on the closing de of the announcement to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process . You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. To verify the stus of your applicion, log into your USAJOBS account ( https://my.usajobs.gov/Account/Login ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus/ . Agency contact informion Joseph Shaw Phone 205-714-2942 joseph.shaw.14@us.af.mil Address

AL 117TH

Air Refueling Wing 5401 East lake blvd Birmingham, AL 35217-3595 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. Your applicion evalued by the Human Resources Office to determine your eligibility for the position. After the evaluion is complete, you will receive another notificion regarding the stus of your applicion. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help To apply for this position, you must submit a complete Applicion Package which includes: 1. Your resume showing work schedule, hours worked per week, des (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed. 2. Other supporting documents : SF-50s, transcripts and DD 214s are recommended, but not required. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the online applicion/Occupional Questionnaire and submit the documention specified in the Required Documents section below. To view the Occupional Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12956280 A complete applicion package must be submitted by 11:59 PM (EST) on the closing de of the announcement to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process . You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. To verify the stus of your applicion, log into your USAJOBS account ( https://my.usajobs.gov/Account/Login ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus/ . Expand Hide how to apply Agency contact informion Joseph Shaw Phone 205-714-2942 joseph.shaw.14@us.af.mil Address

AL 117TH

Air Refueling Wing 5401 East lake blvd Birmingham, AL 35217-3595 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. Your applicion evalued by the Human Resources Office to determine your eligibility for the position. After the evaluion is complete, you will receive another notificion regarding the stus of your applicion. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Open & closing des 05/14/2026 to 06/13/2026 Salary $75,278

• $97,867 per year Pay scale & grade GS 11 Locion 1 vacancy in the following locion: Birmingham, AL 1 vacancy Remote job No Telework eligible No Travel Required Not required Relocion expenses reimbursed Yes—You may qualify for reimbursement of relocion expenses in accordance with agency policy. Appointment type Permanent

•

NON-MERIT

Work schedule Full-time Service Excepted Promotion potential 11 Job family (Series) Supervisory stus No Security clearance Drug test Yes Financial disclosure Bargaining unit stus Announcement number

AL-12956280-AF-26-111

Control number 869281800