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IT Assistant
Job
Vantage Management
Fyffe, AL (In Person)
$40,000 Salary, Full-Time
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Job Description
About the Position We are looking for a dependable and motivated IT Support Assistant to help support the daily technology needs of our employees. This is a great opportunity for someone starting their IT career who enjoys technology, solving problems, and helping people. The IT Support Assistant will work directly with the IT Director to provide Tier 1 technical support, prepare equipment for new employees, troubleshoot common technology issues, and assist with day-to-day IT operations. We are willing to train the right candidate who has a positive attitude, strong communication skills, and a willingness to learn. Responsibilities Set up laptops, monitors, printers, and other equipment for employees Configure and support company iPhones and mobile devices Assist employees with computer, printer, and account-related issues Create and manage user accounts in Microsoft 365 and Google Workspace Troubleshoot basic hardware and software problems Help maintain inventory of computers and IT equipment Provide friendly and professional technical support to employees Escalate advanced technical issues to the IT Director Qualifications Associate degree in Information Technology, Computer Science, or related field preferred Current students and recent graduates are encouraged to apply Relevant work experience may be considered in place of a degree Basic familiarity with Windows computers and Microsoft 365 Strong communication and customer service skills Good problem-solving ability and attention to detail Dependable, organized, and willing to learn Preferred Skills (Not Required) Experience with Microsoft 365 or Google Workspace Familiarity with printers, mobile devices, or general computer troubleshooting Experience with RealPage CompTIA A+ or similar certifications Benefits 401(k) with matching Health, dental, vision, and life insurance Paid time off Additional Information Valid Driver's License required In-person position located in