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Tech Support Manager
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Robert Half
Little Rock, AR (In Person)
Full-Time
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Job Description
We are looking for a Tech Support Manager to oversee inventory and asset operations for a fast-paced organization in Little Rock, Arkansas. This role is responsible for ensuring equipment, technology, and operational materials are accurately tracked, properly maintained, and available when needed. The ideal candidate brings a strong command of asset control practices, cross-functional coordination, and data-driven decision-making to improve visibility, compliance, and cost efficiency.
Responsibilities:
- Oversee the complete asset and inventory lifecycle, from acquisition and intake through assignment, upkeep, auditing, and final disposition.
- Maintain dependable inventory records and provide clear, up-to-date tracking of assets across multiple sites or operational areas.
- Perform scheduled counts, reconciliations, and compliance reviews to verify accuracy and address inconsistencies promptly.
- Evaluate stock levels and usage patterns to identify shortages, excess supply, and aging or outdated inventory before they impact operations.
- Partner with procurement, operations, IT, warehouse teams, and external suppliers to support the timely delivery and deployment of equipment and materials.
- Manage company-owned assets such as hardware, tools, technology devices, warehouse equipment, and other operational resources.
- Establish and refine inventory control methods, documentation standards, and governance practices to strengthen accountability.
- Produce reports and analysis on asset utilization, loss prevention, depreciation, and cost-saving opportunities to support planning and budgeting.
- Investigate missing, damaged, or mismatched inventory records and implement corrective actions to reduce future discrepancies.
- Administer asset identification processes, including tagging, barcode tracking, serial number management, and supporting documentation.