Technical Support Jedi Wanted For Medical Software

Great! You found and are reading our job posting. This is a great opportunity for the right person who is dynamic, fun-loving, and hard-working to join our marvelous team. If you are the right person for the job, fantastic. Please read on.

THE LOWDOWN

We're not just another IT support team—we're the elite squad that keeps medical offices running smoothly, helping doctors provide patient care. And to keep things running at peak performance, we need a technical support JEDI —someone who thrives on solving problems and making a real impact. As part of our team, you'll provide essential assistance to customers using their medical-based software (EMR, Practice Management). Every issue you resolve directly helps doctors across the country focus on what matters most—caring for their patients. We are looking for the right person to have: A passion and determination to get the job done A likable, fun, and hard-working personality An ability to change and adapt

• seriously, things move quickly around here A desire to help customers and deliver phenomenal service A love for technology A need to work for a company with a real purpose behind them The wrong person will possess: A know-it-all attitude The ability to always wait for direction A love for corporate structure A desire for mid-level management A smartphone with no apps installed In turn, we will provide: A great place to work Challenges and opportunities Awesome coworkers Competitive compensation Stability Medical and dental coverage, paid holidays, paid vacation, paid sick days, 401k To quote Pedro from Napolean Dynomite "We will make all your wildest dreams come true!

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THE SKINNY

Business is booming for us—we're busy, and we like it that way. We keep on our toes. Get ready to change and evolve as we strive to be cutting edge and take advantage of new technologies. This position is ever-developing, changing, and advancing like the technologies we implement for our customers. Get ready to learn a ton! We provide and support EMR and Patient Accounting software to medical offices. We service thousands of medical offices not only here in AZ but around the country. We feel that the work we do in keeping their technology humming along helps empower them to deliver better care for their patients. Our customers range from very small (5 employees) to medium (100 employees) with multiple branch offices. The environments range in complexity. This position is responsible for resolving technical support issues with the medical software, troubleshooting issues, and communicating with customers. In short, we are responsible for keeping our end client's systems running so they can help their patients. We keep things hopping around here.

SKILLS TO MAKE YOU A GOOD FIT AND SUCCESSFUL

Personal core values similar to ours ( see below ). Organized, detail-oriented, and self-motivated. Talk nerdy to me

• er, all of us. Know your stuff and talk about it confidently, accurately, and honestly. Provide and maintain detailed documentation on each job. Ability to rock the mic like a vandal. Okay, maybe not rap, but you do have to be able to communicate extremely well
• both in voice and written. Talk geek to us, we love it, just not the customer. Ability to remain in contact with the client through the completion of the incident. Problem-solving abilities and ability to meet reasonable deadlines. Be detail-oriented. Know how to soar at 30,000 feet but also be comfortable diving into the details and getting those hands dirty. Willingness to develop professionally
• we goin' places. This isn't just a job—it's a stepping stone into a growing career in tech and healthcare IT. If you're hungry to learn, you'll thrive here. A sense of humor is key! If you take yourself too seriously, this might not be the place for you. Oh yeah, and a desire to contribute to an awesome team and culture. Live for technology
• seriously, you read technology blogs for fun. We want someone who has passion for technology and wants to use it to better our customers and this company. Be organized, ahead of schedule, communicative, accountable
• in short, own your role entirely while being open to critiques, suggestions, and new ideas.

Work well with others—we're a tight-knit, highly collaborative team, and we keep it that way. Technical support experience is a plus, but not a dealbreaker! General knowledge of Microsoft-based software. Medical/EMR software knowledge is preferred, but not required. Experience with Medisoft, Lytec, or medical billing is a HUGE plus.

DETAILS ON THE POSITION

We're always on the lookout for great talent! Office is located in Gilbert (Power & Guadalupe) Full-time position (Hours of operation: 6 am-5 pm, Monday-Friday) Entry to medium level. Pay starts at $17

• 20/hour

DOE NEXT STEPS

Click Apply and follow the steps provided. Send us a message with 3 results you have created in your life—3 things you made happen that you are proudest of. Listen, we get a lot of resumes, and it's not easy finding the right person sorting through a tall stack. Make yourself stick out

• do something to help us find YOU.

We read every response, and we love getting to know what makes you tick. So, tell us—what are 3 things you've accomplished that make you proud? Call 480-281-0598 and leave a short voicemail telling us a little about yourself and why you are the right person for the job. Keep it to 1 minute or less.

ABOUT US

Read more about us at https://www.azcomp.com/about

AZCOMP Core Values:

We deliver

PHENOMENAL

We work hard, play hard We care about the One

• (Compassionate to each Individual) We check our egos at the door We chase Mavericks
• (We believe Challenges ARE Opportunities) We exercise real communication We do the right thing We surf Jaws
• (We Innovate and Improve) We go where Eddie would go!
• (We bring Passion and Determination)

Job Type:

Full-time Pay:

$17.00

• $20.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance Application Question(s): Employment for this position is contingent upon successfully passing a mandatory drug test. Are you able to meet this requirement? Ability to

Commute:

Mesa, AZ 85209 (Required) Ability to

Relocate:

Mesa, AZ 85209: Relocate before starting work (Preferred)

Work Location:

In person