IT Support

IT Support Robert Half - 3.9 Phoenix, AZ Job Details Temporary | Contract $23.75 - $27.50 an hour 19 hours ago Benefits Disability insurance Dental insurance 401(k) Vision insurance Qualifications Desktop computer repair Non-technical user support Telecommunications network device configuration Network communication equipment reconfiguration IT user and group management Data permissions Technical documentation Laptop (troubleshooting support) IT system monitoring Hardware maintenance Disaster recovery Data recovery Configuration management Server backup and recovery Mid-level Production systems Cisco routers/switches implementation Computer hardware Desktop (troubleshooting support) Hardware configuration Data backup IP networking Network security appliance implementation Access control management Network infrastructure management Desktop administration Full Job Description We are looking for a detail-oriented IT Support specialist to provide dependable technical assistance and hands-on infrastructure support for a growing organization in Phoenix, Arizona. This Long-term Contract opportunity is ideal for someone who combines strong help desk experience with practical networking knowledge across switching, routing, firewalls, and Microsoft-based environments. The role will support daily operations while also contributing to network administration activities tied to organizational acquisition efforts, with a schedule that generally aligns with daytime business hours and may start earlier to support East Coast teams.

Responsibilities:

Deliver timely technical support for end users by diagnosing and resolving hardware, software, and access-related issues across the IT environment. Maintain and troubleshoot network infrastructure, including switching and routing equipment, to promote stable and secure connectivity. Administer and support firewall technologies, including Palo Alto solutions, by assisting with configuration, monitoring, and issue resolution. Manage user accounts, permissions, and directory services within Microsoft and Active Directory environments. Assist with backup processes and recovery readiness to help protect business-critical systems and information. Support computer hardware setup, upgrades, and replacement activities for desktops, laptops, and related equipment. Contribute to configuration management and documentation efforts to improve consistency and visibility across supported systems. Provide network administration support related to organizational acquisition activity, helping integrate and maintain infrastructure as needed. Hands-on experience in IT support, help desk, or desktop support roles within a business environment. Working knowledge of Cisco routers, Cisco technologies, and core networking concepts. Experience supporting Aruba switching platforms in a production setting. Familiarity with firewall administration, including Palo Alto Firewall and Palo Alto Networks technologies. Practical experience with Microsoft platforms and Active Directory administration. Understanding of backup technologies, computer hardware support, and system configuration practices. Ability to troubleshoot technical issues methodically and communicate solutions clearly to users and stakeholders. Technology Doesn't Change the World, People Do. ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use and Privacy Notice .