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Onsite Technical Support/Senior Helpdesk Administrator (Phoenix AZ)
Job
TexcelVision Inc.
Phoenix, AZ (In Person)
Full-Time
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Job Description
Job Description Candidates submitted to this position will need to be able to understand/document customer needs, troubleshoot with customer , and have a broad understanding of IT services structure to escalate calls . The Senior Helpdesk Administrator supports desktop applications, web-based applications, client/server applications, computer/networking hardware , standard operating systems, internally developed custom applications, etc. Position is restricted to local candidates and job duties cannot be performed remotely. Knowledge and Experience Minimum 3-5 years working experience in an IT field Customer service and interaction Intune O365 Experience (including OneDrive, Office products, SharePoint, etc.) Familiarity with software installation PowerShell commands and scripting experience Experience with Active Directory, DNS, and