Administrative Support Specialist

Administrative Support Specialist at Russell Tobin Administrative Support Specialist at Russell Tobin in Tempe, Arizona Posted in about 23 hours ago.

Type:

full-time

Job Description:

Candidate Support Administrator - Contract Opportunity ????

Location:

Tempe, AZ (On-Site) ????

Duration:

6-Month Contract (July 2026 - January 2027) ????

Pay:

$16-$18/hour Are you passionate about helping people and delivering exceptional customer service? We are seeking Candidate Support Administrators to join a high-volume call center team supporting the hiring process for a leading global organization. In this role, you'll serve as a key point of contact for job candidates, helping them navigate the hiring process, resolve issues, and successfully reach their first day of employment. This is an excellent opportunity for candidates with customer service, call center, administrative, or recruiting support experience.

Ideal Candidate:

? Strong customer service and communication skills ? Comfortable handling inbound and outbound calls, emails, chats, and text communications ? Excellent problem-solving and organizational abilities ? Ability to multitask and manage a high-volume workload ? Strong attention to detail and sense of urgency ? Ability to work independently in a fast-paced environment Additional Consideration for

Candidates With:

• Previous call center or customer support experience
• Recruiting, HR, or candidate support experience
• Administrative or scheduling experience
• Experience handling escalations and resolving customer concerns
• Strong written communication skills

Key Responsibilities:

• Provide support to candidates through phone, email, chat, and SMS communications
• Resolve issues that may prevent candidates from progressing through the hiring process
• Conduct virtual pre-hire appointments and candidate support activities
• Manage inbound and outbound candidate communications
• Handle escalations and provide timely issue resolution
• Maintain accurate documentation and complete administrative tasks as needed
• Participate in process improvement initiatives to enhance the candidate experience
• Take ownership of assigned tasks from start to finish while meeting service expectations Why Join Us?

This is a great opportunity to gain experience supporting large-scale hiring operations while developing customer service, communication, and problem-solving skills. You'll play a direct role in helping candidates successfully navigate the hiring process and join a world-class workforce.

Benefits:

PrideGlobal and its affiliates offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life and disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors. ???? Apply today to help create an outstanding candidate experience while building valuable customer support and operations expertise!

More about us:

Equal Employment Opportunity Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.