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Desktop Support Technician

Job

Insight Global

Alamo, CA (In Person)

Full-Time

Posted 1 week ago (Updated 2 days ago) • Actively hiring

Expires 7/23/2026

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Job Description

Desktop Support Technician at Insight Global Desktop Support Technician at Insight Global in Alamo, California Posted in 6 days ago.

Type:

full-time

Job Description:

We are seeking a Technology Support Specialist to support a large-scale Windows 11 deployment project within a hospital and clinic environment. This role serves as a key onsite IT resource, providing hands-on support across hardware, software, and applications while ensuring a seamless upgrade experience for end users. Day to

Day/Responsibilities:

Provide Tier I support to assist with Windows 11 deployment Perform device imaging, installations, upgrade, and configuration Support hardware replacements and refreshes Provide Tier I and Tier II support for incidents and tickets

Must Haves:

1-2 years of experience providing Tier I support in person in a healthcare environment Experience with ServiceNow or other ticketing systems Experience providing support for Window 11 deployment Experience with PC refreshes, device imaging, installations, upgrades, and hardware refreshes