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Desktop Support

Job

Wissen Infotech

Anaheim, CA (In Person)

Full-Time

Posted 5 days ago (Updated 2 days ago) • Actively hiring

Expires 7/12/2026

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Job Description

Desktop Support Introduction:
A Desktop Support technician is responsible for providing support and maintenance for a company''s desktop computing environment. They troubleshoot and resolve service requests, install and configure hardware and software, diagnose and repair system failures, provide network support, implement virus detection procedures, and offer end-user support both in person and remotely.
Responsibilities:
Troubleshooting desktop applications, network connectivity, hardware, and peripheral devices Installing, configuring, and maintaining hardware and software Diagnosing and repairing end-user system failures, printer failures, and peripheral device failures Troubleshooting network devices to ensure connectivity Implementing virus detection and eradication procedures Providing end-user assistance in person, by telephone, or via email Modeling customer service excellence for organizational staff
Requirements:
Required Skills:
Analytical Skill Antivirus Communication Computer Hardware Conflict Resolution Customer Service Network Problem Solving Remote Support Technical Support Preferred Skills:
Excellent problem-solving and analytical skills Comprehensive knowledge of computer systems Strong verbal and written communication skills Patient, friendly demeanor with a great aptitude for listening