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Desktop Support Engineer

Job

SunTechPros, Inc.

Anaheim, CA (In Person)

Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 7/13/2026

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Job Description

Job Title:
Desktop Support Engineer Location:
Anaheim, CA and Pittsburgh, PA (Onsite) Contract- W2
Job Description:
A desk-side technician''s job is to provide support and maintenance for a company''s desktop computing environment.
They may be responsible for:
Troubleshooting :
Investigating, troubleshooting, and resolving service requests for desktop applications, network connectivity, and hardware and peripheral devices
Installation :
Installing, configuring, and maintaining hardware and software
Diagnosis :
Diagnosing and repairing end-user system failures, printer failures, and other peripheral device failures Network support : Troubleshooting network devices to ensure connectivity Virus detection : Implementing virus detection and eradication procedures End-user support : Providing end-user assistance in person, by telephone, or via email Customer service : Acting as a model of customer service excellence for organizational staff members Some skills that are helpful for a desk-side technician include : Excellent problem-solving and analytical skills Comprehensive knowledge of computer systems Strong verbal and written communication skills Patient, friendly demeanor with a great aptitude for listening