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Job Description
Sr. IT Service Desk Analyst Silmid Limited - 2.5 Carson, CA Job Details $65,000 - $75,000 a year 16 hours ago Qualifications IT user and group management Microsoft Office IT department experience Full Job Description Are you looking to further your career with a great company? Do you want to learn more, do more? Want to work in a dynamic environment with an amazing team? Then I want to talk to you!
Who We are:
GracoRoberts headquartered in Arlington, TX is proud to be the single largest and most technically focused specialty chemicals distributor to serve the global aerospace market.
Location:
Carson, CA Payrate:
$65,000-$75,000yr
Your Duties:
Providing 1st, 2nd and third level Call Center support. Utilize advanced technical skills to analyze and resolve issues and tasks, including setting up shared drives, mapping network drives, installing and updating software, and network troubleshooting. Distribute workload based on complexity, priority, and availability. Building, configuring, and deploying all workstation assets including ensuring company standards for software and security requirements are met. Manage escalations related to tickets and bridge the relevant parties to solve the problems.
Requirements:
Bachelors degree in information technology or associated discipline from an accredited college or university preferred. Minimum of 5 years working in an Information Technology Service Desk environment. Working knowledge of Microsoft O/S, Office O365, and active directories. Willingness to travel up to 25% of the time to other domestic locations. .
Work Authorization/Security Clearance Requirements:
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Equal Opportunity Employer GracoRoberts is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. GracoRoberts makes hiring decisions based solely on qualifications, merit, and business needs at the time.
DURING THE APPLICATION PROCESS YOU WILL BE ASKED SEVERAL VOLUNTARY QUESTIONS RELATING TO THIS
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