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HM
HII Mission Technologies
Data Product Technical Support Specialist (Military Operations A
Career Insights for Technical Support Engineer / Analyst
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$62,939 / year median in California
-8% projected decline
Job Description
Job Requirements Coronado, CA Secret Polygraph Unspecified Career Level not specified $65,605
The specialist will support watch team members, Range Training Officers (RTOs), operations staff, and contractors as needed. What You Will Do Operate and optimize computer-based Range software applications. Provide live exercise support including but not limited to assisting exercise controllers with SIMDIS displays, setup, data feed, configuration, and legends management. Integrate Live Virtual and Constructive (LVC) data sources in an optimized common operational picture (COP), assisting training team members with display or network issues. Monitor data integrity and interface with appropriate Southern California Tactical Training Range (SCTTR) points of contact, diagnosing and repairing faults when applicable, resolving network data issues, submitting trouble calls and reports as needed. Develop Standard Operating Procedures, data products and recommendations for software/display configurations changes. Flexibility as duties and responsibilities may be adjusted to meet business, customer, and contractual requirements. Assisting with the setup and configuration of SIMDIS displays Troubleshoot and document network data or display-related issues. What You Must Have 2 years relevant experience with Bachelors in related field; 0 years experience with Masters in related field; or High School Diploma or equivalent and 6 years relevant experience. Candidate must have knowledge of Navy live training range M&O, ground truth data tracking systems, NCTE network and Range display applications. Candidate must have strong customer service/communications skills. Candidate must be flexible and adaptable to varying work schedules. Candidate must have technical proficiency with a keen eye for detail. Candidate must have experience providing real-time support in a dynamic environment. Candiate must have experience using AI for technical assistance Candidate must have experience supporting military and VIP briefs, debriefs & presentations. Candidate must have an active Secret Clearance and be able to obtain it. Bonus Points For Having! Proficiency with
- $97,374.
Job Description Requisition Number:
29428Required Travel:
0- 10%
Employment Type:
Full Time/Salaried/Exempt Anticipated Salary Range:
$65,605.00- $97,374.
Security Clearance:
Secret Level of Experience:
Mid This opportunity resides with Global Security (GS). Mission Technologies' Global Security (GS) group comprises live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business. As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies to enable mission readiness, HII understands that preparation requires full coordination-not readiness in piece-parts. For more than 40 years, the U.S. Navy has entrusted HII to maintain and modernize the vast majority of its fleet. With a holistic approach to life-cycle maritime defense systems-from small watercraft to submarines, surface combatants and aircraft carriers-HII ensures a high state of readiness. HII supports the Department of Energy's national security mission through the management and operation of its sites, as well as the safe cleanup of legacy waste across the country. HII meets clients' toughest nuclear and environmental challenges. Leadership Mindset at HII- Mission Technologies Leadership at HII is a mindset, not a title.
- Commit to learning and supporting team success. Build Relationships
- Communicate openly, collaborate well, and build trust. Take Ownership
- Deliver on commitments and take pride in your work. Customer First
- Focus on the mission and those we serve. Shape the Future
- Bring ideas, curiosity, and continuous improvement. Act with Urgency
- Take initiative and follow through with purpose.
The specialist will support watch team members, Range Training Officers (RTOs), operations staff, and contractors as needed. What You Will Do Operate and optimize computer-based Range software applications. Provide live exercise support including but not limited to assisting exercise controllers with SIMDIS displays, setup, data feed, configuration, and legends management. Integrate Live Virtual and Constructive (LVC) data sources in an optimized common operational picture (COP), assisting training team members with display or network issues. Monitor data integrity and interface with appropriate Southern California Tactical Training Range (SCTTR) points of contact, diagnosing and repairing faults when applicable, resolving network data issues, submitting trouble calls and reports as needed. Develop Standard Operating Procedures, data products and recommendations for software/display configurations changes. Flexibility as duties and responsibilities may be adjusted to meet business, customer, and contractual requirements. Assisting with the setup and configuration of SIMDIS displays Troubleshoot and document network data or display-related issues. What You Must Have 2 years relevant experience with Bachelors in related field; 0 years experience with Masters in related field; or High School Diploma or equivalent and 6 years relevant experience. Candidate must have knowledge of Navy live training range M&O, ground truth data tracking systems, NCTE network and Range display applications. Candidate must have strong customer service/communications skills. Candidate must be flexible and adaptable to varying work schedules. Candidate must have technical proficiency with a keen eye for detail. Candidate must have experience providing real-time support in a dynamic environment. Candiate must have experience using AI for technical assistance Candidate must have experience supporting military and VIP briefs, debriefs & presentations. Candidate must have an active Secret Clearance and be able to obtain it. Bonus Points For Having! Proficiency with
NRL SIMDIS
Range display application and mission replay. Intermediate Windows user experience. Physical Requirements May require working in an office, industrial, shipboard, or laboratory environment. Capable of climbing ladders and tolerating confined spaces and extreme temperature variances. The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills. Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense- the data evolution
- by accelerating a breadth of national security solutions for government and commercial customers.
- it's an opportunity to build a new future.