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IT Helpdesk Support Tier II (MSP)

Job

Landshark Recruiting

Daly City, CA (In Person)

$65,000 Salary, Full-Time

Posted 2 days ago (Updated 3 hours ago) • Actively hiring

Expires 6/24/2026

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Job Description

IT Helpdesk Support Tier II (MSP) at Landshark Recruiting IT Helpdesk Support Tier II (MSP) at Landshark Recruiting in Daly City, California Posted in about 19 hours ago.
Type:
full-time
Job Description:
IT Helpdesk Support Tier II (MSP) San Francisco Bay Area | Hybrid We're partnered with a growing, people-first Managed Services Provider seeking a skilled IT Helpdesk Support Tier II who thrives in fast-paced environments, enjoys solving complex technical issues, and values strong client relationships.
What You'll Do:
Troubleshoot escalated IT issues across Windows, Microsoft 365, networking, cloud, and security environments Support SMB clients as a trusted technical resource Handle proactive maintenance, patching, and system optimization Collaborate with a strong technical team on support and project work What We Are Looking For 3-5+ years in an MSP environment Strong experience with: Windows Server/Desktop Microsoft 365 Networking & Firewalls Virtualization & Cloud Technologies Strong communication and client-facing skills
Salary & Benefits:
Salary $60,000-$70,000 Generous PTO + Company Paid Holidays Health, Vision, Dental Insurance Hybrid flexibility Supportive, team-oriented culture Exposure to diverse technologies and environments Real opportunity for technical growth and advancement

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