Control & Support Engineer

Description:

The Control & Support Engineer provides hands-on technical support and engineering expertise for electrical, automation, and manufacturing systems in a 24/7 production environment. This role focuses on troubleshooting, maintaining, and improving PLC-controlled equipment, automation systems, and industrial machinery to ensure safe, reliable, and efficient operations. The position partners closely with maintenance, production, and engineering teams, supports equipment upgrades and process improvements, and participates in an On-Call rotation to minimize downtime and ensure operational continuity. Key Responsibilities Troubleshoot, maintain, and optimize PLC-controlled manufacturing equipment, automation systems, drives, motors, and sensors Design and implement equipment and control system improvements to enhance safety, reliability, and efficiency Perform wiring, testing, and troubleshooting of low- and high-voltage systems (24VDC to 480VAC) Develop, test, and support PLC, HMI, SCADA, and industrial communication systems Lead or support engineering and maintenance projects, including equipment installations, upgrades, and modifications Maintain accurate technical documentation, including electrical schematics and control system updates Work directly with production, maintenance, vendors, and contractors to resolve complex technical issues Provide hands-on support during equipment breakdowns and critical production events Support facility and infrastructure-related engineering activities as assigned Participate in the On-Call Engineer rotation supporting a 24/7 manufacturing operation Promote safety, continuous improvement, and LEAN problem-solving practices

Requirements:

Qualifications Experience with industrial PLC platforms (Omron, Siemens, Beckhoff, Allen-Bradley, Control Techniques, or similar) Strong troubleshooting skills across electrical, automation, and mechatronic systems Working knowledge of AC/DC drives, motors, motion control, and industrial networks Ability to read and update electrical, control, and basic mechanical drawings Familiarity with PLC, HMI, SCADA, and industrial computer systems Understanding of mechanical systems including pneumatics and hydraulics Ability to safely work on systems ranging from low-voltage controls to three-phase 480VAC Education & Experience Bachelor's degree in Electrical, Electronics, Mechatronics, Mechanical Engineering, or related field, or equivalent technical qualification Manufacturing or industrial automation experience preferred, but not required Open to early-career and experienced candidates with strong technical aptitude Skills & Attributes Strong problem-solving and analytical skills Ability to manage multiple priorities in a fast-paced manufacturing environment Effective communication and teamwork skills Proficient with Microsoft Excel, Word, and technical documentation Physical & Work Requirements Ability to lift up to 70 lbs Frequent standing and walking in a production environment Participation in an On-Call rotation supporting 24/7 operations Preferred Certifications (a Plus) Electrical, controls, automation, or industrial maintenance certifications Apprentice-level or higher electrician certification Formal training in PLCs, automation, or mechatronics Four-year engineering degree or equivalent technical qualification.