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IT Support Technician
Job
Career Group Inc.
Los Angeles, CA (In Person)
Full-Time
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Job Description
We're partnering with a fast-paced, entertainment-focused company seeking a temporary IT Support Technician to join their team during a high-growth period. This is an excellent opportunity for someone who thrives in a hands-on desktop support environment and enjoys supporting technical teams in a collaborative, high-performance setting.
What You'll Do:
- Support onboarding/offboarding workflows for employees, vendors, and external developers
- Provision and manage user accounts, permissions, and group memberships in Active Directory
- Build, image, configure, and deploy Windows 11 workstations and peripherals
- Support desktop troubleshooting, hardware setup, and basic break/fix issues
- Provision/deprovision access to tools such as JIRA, Confluence, and Perforce
- Respond to and resolve helpdesk tickets while maintaining detailed documentation
- Partner cross-functionally with internal IT teams to escalate and resolve technical issues
What We're Looking For:
- 1-3+ years of IT Helpdesk/Desktop Support experience
- Experience spporting Windows 11 environments and workstation imaging/configuration
- Familiarity with Active Directory administration and endpoint provisioning
- Experience with tools such as JIRA, Confluence, Perforce, and ManageEngine is highly preferred
- Strong troubleshooting, communication, and customer support skills
- Organized, detail-oriented, and comfortable working in a fast-paced environment Please submit your resume for consideration!