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Computer Repair Technician
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Action Comp Inc.
Merced, CA (In Person)
$45,241 Salary, Full-Time
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Job Description
Job Summary Join our dynamic team as a Computer Repair Technician and become a vital part of delivering expert technical support and hardware repair services. In this energetic role, you will diagnose, troubleshoot, and repair a wide range of computer systems, mobile devices, and peripherals. Your expertise will help customers get back to optimal performance quickly, ensuring their devices operate smoothly across various operating systems including Windows, macOS, Android, and iOS. If you thrive on solving technical challenges and enjoy working with cutting-edge tools and schematics, this opportunity is perfect for you! Duties Perform comprehensive diagnostics on computer hardware, mobile devices, and peripherals to identify issues accurately. Repair or replace components using hand tools and soldering techniques to restore device functionality efficiently. Troubleshoot software problems related to operating systems such as Windows, macOS, Android, and iOS; provide clear solutions or escalate as needed. Use schematics and technical manuals to analyze complex equipment layouts and facilitate precise repairs. Conduct field service visits to customer locations for on-site repairs and technical support. Assist customers with retail sales by explaining product features and recommending suitable solutions based on their needs. Maintain detailed records of repairs, parts used, and troubleshooting steps for quality assurance and future reference. Qualifications Proven experience in computer hardware repair, software troubleshooting, or related technical support roles. Strong analysis skills with the ability to interpret schematics and technical diagrams accurately. Proficiency with operating systems including Windows, macOS, Android, and iOS. Skilled in soldering techniques and using hand tools for delicate electronic repairs. Knowledge of mobile devices, equipment repair procedures, and field service operations. Excellent communication skills to explain technical issues clearly to customers and team members. Ability to work independently or as part of a team in fast-paced environments while maintaining attention to detail. Join us in empowering users by restoring their devices swiftly and efficiently! We are committed to fostering a supportive environment where your technical expertise makes a real difference every day.