Senior Systems Technician

Senior Systems Technician Lanteris Space Systems - 3.4 Palo Alto, CA Job Details Full-time $111,000 - $185,000 a year 1 day ago Benefits Health insurance 401(k) Paid time off Qualifications System administration Schematics Vendor management Technical documentation IT system monitoring Regulatory compliance Firmware System design Scalable systems Compliance management implementation 8 years System maintenance Incident response Patch management Bachelor's degree Security system monitoring (security system operation) Scalability IP networking Security System Administration (security operations) Technical troubleshooting support Commissioning phase involvement Facility security systems Senior level Escalation handling Communication skills Project stakeholder communication System performance monitoring Full Job Description Please review the job details below. Position Summary Lanteris Space Systems is seeking a highly skilled and experienced Senior Systems Technician to manage, maintain, and optimize all electronic security systems within the Global Security Operations Center (GSOC). This role is based onsite in our Palo Alto, CA location. This role is responsible for ensuring the reliability, compliance, and performance of integrated security platforms, including access control, alarm monitoring, and video surveillance systems. The ideal candidate brings deep technical expertise, strong troubleshooting skills, and the ability to coordinate effectively with internal stakeholders and external contractors. This role is critical to maintaining the operational integrity and compliance of all GSOC-managed security systems. The successful candidate will play a key role in ensuring a secure, reliable, and scalable security infrastructure. Key Responsibilities Security Systems Administration & Support Oversee daily operation and maintenance of security systems, including: MAS Mastermind Monitoring System ProWatch badge/card access control system DMP alarm panels Honeywell access control panels CCTV and video management systems Monitor system health and performance; proactively identify and resolve issues Perform system upgrades, patches, and firmware updates GSOC Operations Support Serve as the technical escalation point for GSOC operators Ensure continuous functionality of monitoring platforms and alarm response systems Support incident response by providing system data, logs, and technical expertise Compliance & Certification Maintain and manage UL certification requirements and renewal processes Ensure systems meet regulatory, corporate, and industry standards Maintain accurate system documentation, diagrams, and audit records Vendor & Contractor Coordination Interface with third-party vendors, integrators, and service providers Schedule and oversee maintenance, installations, and repairs Ensure contractor work complies with security policies and technical standards Project Management & Implementation Support design, deployment, and commissioning of new security systems Participate in system expansions, upgrades, and integration projects Validate system performance post-installation Access Control & User Management Administer user access levels, permissions, and badging systems Conduct audits of access control systems and user activity Minimum Requirements Must be a US Citizen with the willingness and ability to obtain a government security clearance Minimum of 8 years of hands-on experience with enterprise security systems in a GSOC or similar environment Bachelor's degree, four additional years of experience may be substituted for a degree Proven experience with: Access control systems (e.g., ProWatch or equivalent) Alarm monitoring systems (e.g., MAS Mastermind, DMP, or equivalent) CCTV/video management systems Knowledge of Honeywell security platforms or equivalent Experience managing United Laboratories-certified systems and compliance requirements Solid understanding of networking fundamentals (TCP/IP, IP devices, troubleshooting) Ability to read and interpret technical diagrams and system schematics Ability to be on call Ability to travel to local offices as well as overnight domestic travel Preferred Qualifications Certifications in security systems or electronics (e.g., Lenel, Honeywell, or equivalent) Basic knowledge of cybersecurity principles related to physical security systems Project management experience Advanced troubleshooting and problem-solving skills Strong organizational and documentation abilities Effective communication with technical and non-technical stakeholders Ability to manage multiple priorities in a fast-paced environment High attention to detail and commitment to system integrity In support of pay transparency at Lanteris Space Systems, we disclose salary ranges on all U.S. job postings. The successful candidate's starting pay will fall within the salary range provided below and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions. Candidates with the minimum necessary experience, qualifications, knowledge, and skillsets for the position should not expect to receive the upper end of the pay range. The base pay for this position within California is: $111,000.00 - $185,000.00 annually. For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range. We offer a comprehensive package of benefits including paid time off, health and welfare insurance, and 401(k) to eligible employees. More information on our benefits will be shared with candidates as they move forward in the recruitment process. Additionally, this position is incentive eligible with a target based on contribution, company performance, and/or individual results achieved; the specific incentive plan and target amount will be determined based on the role and breadth of contributions. The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire. The date of posting can be found on the Lanteris Space Systems Career page at the top of each job posting. To apply, submit your application via the Lanteris Space Systems Career page. Lanteris Space Systems values diversity in the workplace and is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.