Administrative Coordinator /Tech Support

Administrative Coordinator / Technical Support Specialist Family-owned business | Fast-paced | A well-established, family-owned company is seeking a professional Administrative Coordinator to join its team. This is not an entry-level role. The ideal candidate has strong experience as a Customer Service Coordinator or Administrative professional within a professional office environment, along with proven scheduling expertise and the ability to support basic technical troubleshooting. This position serves as the first point of contact for clients and plays a key role in keeping daily operations organized and efficient. The company offers a positive, team-oriented environment with opportunities to grow and expand responsibilities.

Key Responsibilities:

Serve as the first point of contact for clients, managing a high-volume phone system Schedule and coordinate service appointments across multiple calendars Provide front-line technical support (password resets, basic troubleshooting) Assess issues and determine when escalation or technician dispatch is needed Maintain accurate records of customer interactions and service logs Support billing, operations, and general administrative functions

Qualifications:

Minimum 2+ years of experience as a Customer Service Coordinator or in an administrative role within a professional office (required) Strong scheduling and multi-calendar management experience Excellent communication skills and professional phone presence Proficiency in Microsoft Word and Excel Comfortable working in a Windows-based PC environment Highly organized, detail-oriented, and dependable Ability to multitask in a fast-paced setting Bilingual Spanish is a strong plus Competitive benefits, on site position, no weekends. We look forward meeting you for a virtual interview this week! Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:

//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.