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Deskside Support Tech II

Job

Insight Global

Perris, CA (In Person)

$57,200 Salary, Full-Time

Posted 1 week ago (Updated 1 day ago) • Actively hiring

Expires 6/27/2026

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Job Description

Job Description Insight Global is looking for a Deskside Support Tech II for one of our clients in the logistics industry. This position is onsite 5 days a week in Perris, CA. The hourly pay rate is $25-30/hr determined by the hiring manager during the interview process.
Day to day:
  • Troubleshoot and resolve Tier 2 and 3 escalated technical issues
  • Maintain and manage workload through computerized ITSM ticketing and tracking system
  • Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients, and mobile devices
  • Use SCCM, Active Directory, and other diagnostic and remediation utilities to identify, diagnose and correct issues
  • Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review
Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements
  • 1-3+ years of experience supporting end-user equipment within a warehouse/supply chain/logistics/fulfillment center
  • Experience installing, troubleshooting, building, and deploying desktop computers in a warehouse environment Associate degree, bachelor's degree or vocational training in a technical field of study