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IT Manufacturing Support
Job
Robert Half
Pittsburg, CA (In Person)
Full-Time
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Job Description
We are looking for a detail-oriented IT Manufacturing Support specialist to join our team in Pittsburg, Kansas. This long-term contract position is ideal for candidates with a solid foundation in Tier 1 technical support and a proactive approach to problem-solving. Prior experience in a manufacturing environment is highly desirable.
Responsibilities:
- Provide Tier 1 technical support, addressing basic hardware, software, and system issues.
- Assist with password resets, account setups, and other Active Directory-related tasks.
- Monitor and resolve service desk tickets promptly and efficiently.
- Perform basic troubleshooting for Microsoft Windows 10 and other standard operating systems.
- Install and configure hardware and software as needed to support end-users.
- Maintain detailed records of support activities using a ticketing system.
- Collaborate with team members to ensure timely resolution of technical issues.
- Deliver support tailored to a manufacturing environment, ensuring minimal disruption to operations.
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