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Help Desk Technician
Job
Phoenix Business, Inc.
Roseville, CA (In Person)
Full-Time
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49
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Job Description
The Service Desk Analyst recieves and responds to requests for assistance. Helps users help resolve issues with computer hardware or software. Respond to user inqueries, assess problems and issues with IT equipment and applications, and help resolve these issues for users. Works closely with other IT department personnel to provide assistance on tasks that are outside the scope of their knowledge or expertise. Familiar with Court systems, case management systems, E-core