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Desktop Support

Job

Net2Source (N2S)

San Francisco, CA (In Person)

Full-Time

Posted 3 days ago (Updated 12 hours ago) • Actively hiring

Expires 7/17/2026

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Job Description

Desktop Support at Net2Source (N2S) Desktop Support at Net2Source (N2S) in San Francisco, California Posted in about 22 hours ago.
Type:
full-time
Job Description:
Role:
Deskside Support (L1 and L2)
Term:
Contract Location:
Please refer above table
Experience:
4-8 years in IT Desktop Support or Trade Floor Support within Asset Management or Financial Services Experience supporting portfolio managers, traders, and research teams Exposure to market-sensitive, time-critical environments
Technical Skills:
Strong Windows desktop and endpoint support expertise Multi-monitor and high-performance workstation setup Good to have knowledge of market data platforms (Bloomberg, Refinitiv, FactSet etc.) Familiarity with OMS/EMS and portfolio management tools (e.g., Aladdin) Basic infrastructure knowledge: Active Directory, VPN, Networking, Citrix/VDI Process & Tools ITSM tools such as ServiceNow, Jira or equivalent Incident prioritization based on investment business impact Knowledge of SLA-driven support in financial environments
Soft Skills:
Strong stakeholder engagement VIP/white-glove support Ability to operate in high-pressure, market-driven environments Excellent problem-solving and decision-making skills Clear and confident communication under pressure High level of ownership, attention to detail, and accountability