Information Technology Specialist

Company DescriptionEataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim...

for our guests to:

EAT authentic Italian food at our restaurants, cafés and to-go countersSHOP a selection of high-quality Italian, local and homemade productsLEARN through our classes and our team's product knowledgeJob DescriptionAs a senior member of Eataly's Information Technology (IT) team, the IT Specialist is primarily responsible for evaluating and implementing IT strategy and solutions for several Eataly USA locations (stores and Corporate office), and for providing advice to upper-level management about Eataly's IT needs and structure. The IT Specialist reports to the Director of IT, but works autonomously, without specific directions from senior managers and without immediate supervision.

Develops and implements standard operating procedures and service level agreementsManages IT projects from start to finishAdvises management regarding and supports IT infrastructure and other needs for several Eataly USA locations (stores and Corporate office)Supports implementation of technology during new store openings and new store system implementation initiativesManages services for the day-to-day POS systems and ensures performance and stability of in-stores POS applicationsProvides support and resolution to customer service requests in a timely and accurate mannerAnalyzes system issues, provides resolutions and is integral in development and enhancement of IT systemsPerforms other duties as required or assignedQualificationsBachelor's Degree preferred+ 3 years of related IT experienceSpecialized knowledge in computer systems analysisOutstanding time management and organization skillsExcellent communication, motivation and team-building skillsJob RequirementsOccasional travel within the USAAdditional InformationBenefits and PerksMedical, Dental, Vision InsurancePaid Time OffPaid Parental Leave401K with match Bonus programFree family meal dailyDiscounts at EatalyClasses on products and Italian cuisineReferral bonus programand more!

Eataly is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly's policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.