Technical Support Intern - Summer 2026

Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas' enterprise data protection business, the company's solutions secure and protect data on-premises, in the cloud, and at the edge. Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe. We've been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design , and our culture. Want to join the leader in AI-powered data security? Technical support engineer is a technical support role within the Cohesity support organization. The position is based in our local support centre in Santa Clara, where you will have the opportunity to work with other talented engineers to ensure that Cohesity customers receive the highest level of support possible. We are looking for passionate people who possess deep technical expertise as well as excellent communication and customer service skills to join our team!

HOW YOU'LL SPEND YOUR TIME HERE

Work with Cohesity customers to provide a timely resolution to technical issues that they may encounter Use available tools to investigate and troubleshoot technical issues Record customer interactions, including investigation, troubleshooting, and the resolution of issues Work closely with Cohesity engineering and account management teams Demonstrate considerable judgment in selecting methods and techniques for obtaining solutions Provide the best experience possible for Cohesity customers Manage workload to ensure that all customer issues are resolved in a timely manner Assist in the development of comprehensive and reusable self-service solutions for future incidents Develop knowledge base articles.

WE'D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING

Pursing a degree in Computer Science, Information Systems or related field and will still be enrolled after your internship Troubleshooting & Problem-Solving

• Ability to diagnose and resolve technical issues quickly. Operating Systems Knowledge
• Familiarity with Windows, macOS, Linux. Networking Basics
• Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, routers, and switches. Basic Scripting & Automation (optional but valuable)
• Knowledge of PowerShell, Bash, or Python.

Love solving difficult problems and possess critical thinking abilities. Coachable, motivated, and humble Ability to demonstrate their own projects and achievements Willing to tackle difficult problems with a positive approach.

WE ARE EXTRA EXCITED IF YOU HAVE ANY OF THE FOLLOWING

List nice to have extra special skills Ability to script and code and use your automation skills to reduce manual efforts. Disclosure Pursuant to Applicable State Equal Pay Transparency Laws

• This position has a starting pay range as listed below.

Actual rate depends upon many factors, including a candidate's skills, qualifications and experience, location, and therefore a starting salary at the low end, high end, or even above the stated range may be offered.

Pay Range :

$40

• 43/hr Data Privacy Notice for

Job Candidates:

For information on personal data processing, please see our Privacy Policy. Equal Employment Opportunity Employer (EEOE) Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or recruiting@cohesity.com for assistance. In-Office Expectations Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing. Interested candidates based outside of the designated areas are welcome to apply, provided they have the right to work in the job location. Join our talent community and receive the latest Workday news, content, and be first in line for new job opportunities. At Cohesity, we move fast, think big and act with purpose. As cyberthreats rise, our mission is to protect, secure, and unlock insights from the world's data. We operate as One Team—driven by bold innovation, speed, and a culture of belonging, accountability, and impact. Join us and help shape one of the most critical missions of our time. At Cohesity, we foster a culture of excellence and innovation, valuing collaboration across the globe. United as one team, we set high standards and pursue ambitious goals, always looking ahead. Explore our values Cohesity is a place where—regardless of background or identity—every voice matters, every identity is celebrated, and collaboration fuels our innovation. Together, we're building a workplace where each voice contributes to our success, shaping a future where every employee feels seen, supported, connected, and proud. Learn More