IT Business Systems Specialist

IT Business Systems Specialist Gothic Landscape, Inc. - 3.5 Valencia, CA Job Details Full-time From $40 an hour 4 days ago Benefits Health savings account Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Vision insurance 401(k) matching Life insurance Paid sick time Qualifications Performance dashboard reports Stakeholder engagement Power BI Sage Data visualization software proficiency Oracle Bachelor's degree in information technology Requirements specification Automation Technical documentation DASCA Principal Data Scientist (PDS) CCP Data Engineer Bachelor's degree in business Business analysis Software implementation Data reporting Training material drafting Mid-level Improving operational efficiency Tableau Change management Dispatching Technical solutions implementation Bachelor's degree Requirements analysis HR systems implementation Performance Improvement (PI) Usability User acceptance testing Scripting Scalability Construction scheduling IT Systems & applications support CRM system proficiency DASCA Senior Data Scientist (SDS) Data analytics tools SAP ERP Business Working on construction projects Software training Project scheduling Business process modeling Oracle Enterprise Resource Planning (ERP) Stakeholder management Information Technology Full Job Description •

WE ARE ONLY CONSIDERING CANDIDATES LOCAL TO THE GREATER LOS ANGELES AREA

• At Gothic Landscape, we don't just build landscapes—we build systems that power how work gets done. As the largest family-owned commercial landscape company in the nation, our operations are complex, fast-moving, and deeply rooted in construction and field execution. We're looking for an IT Business Systems Specialist/Analyst who understands how technology supports real-world operations—someone who can step into the field (conceptually and sometimes literally), translate operational challenges into system solutions, and drive meaningful improvements across our business. This is not a generalist analyst role . We're seeking someone who has worked in or alongside field services or operational environments and knows how systems like ERP, CRM, or job costing platforms impact day-to-day execution.

What You'll Do:

1) Bridge Construction Operations & Technology Partner with teams across construction, field operations, finance, and IT Translate business needs into functional requirements, system workflows, and technical specifications Act as the primary liaison between field stakeholders and technical teams 2) Analyze & Improve Operational Workflows Evaluate processes related to job costing, estimating, scheduling, dispatch, and project tracking Identify inefficiencies and recommend ERP-driven or system-based solutions Drive process improvement, automation, and scalability 3) Lead Requirements & Documentation Gather requirements via stakeholder interviews, workshops, and field engagement Develop process maps, user stories, use cases, and system documentation Ensure alignment between business needs and technical delivery 4) Support Systems (ERP / CRM / Field Service Platforms) Support implementation and optimization of ERP, CRM, HRIS, or field service management systems Participate in UAT (User Acceptance Testing), system configuration, and deployment Partner with vendors and internal teams on integrations and enhancements 5) Drive Adoption & Training Lead change management and user adoption efforts Develop training materials and support end users in operational environments Continuously improve usability and system effectiveness 6) Leverage Data & Reporting Analyze operational data, KPIs, and performance metrics Support reporting, dashboards, and business intelligence tools (Power BI, Tableau, etc.) Translate data into actionable insights for leadership Why This Role is

Different:

This isn't a sit-back-and-gather-requirements kind of role. You'll be working directly with the teams that build, schedule, estimate, and execute real projects in the field —translating complex operational challenges into systems that actually make their jobs easier. If you've ever been frustrated by systems that look good on paper but fail in the field , this is your opportunity to fix that. We're looking for someone who: Understands how construction or field operations actually work (not just in theory) Can walk into a conversation about job costing, scheduling, or workflows and quickly connect the dots Enjoys being the person who turns "this process is broken" into "here's how we fix it"

What You Bring:

Bachelor's Degree in IT, Business, or related field 3+ years as a Business Analyst, Systems Analyst, or IT Business Analyst Direct experience supporting construction, field service, landscaping, utilities, or similar operational industries Hands-on experience with at least one: ERP systems (Vista, Sage, Oracle, SAP, NetSuite, etc.) Field service or scheduling platforms Job costing or project-based systems Experience gathering and documenting functional and technical requirements

What Sets You Apart:

You understand how construction or field teams actually operate You've supported systems tied to real-world execution—not just corporate workflows You can move between technical conversations and operational realities with ease You focus on solutions that work in the field, not just on paper What's In It For You?

Starting At:

$40/Hour (DOE) 9 Paid Holidays Paid Vacation & Paid Sick Time Medical, Dental, Vision Insurance 401(k) with Company Match Why Gothic Landscape? Industry leader in construction and landscape operations High-impact role with visibility across operations and executive leadership Opportunity to shape systems that directly impact field performance Collaborative, grounded culture with real investment in technology

Equal Opportunity Employer Pay:

From $40.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Vision insurance

Experience:

Business analysis: 5 years (Required) Ability to

Commute:

Valencia, CA 91355 (Required)

Work Location:

In person