Endpoint Operations Versatilist

Description The Technical Service Delivery Versatilist will provide comprehensive support for networked components, workstations, and printers, ensuring seamless operations in a 24/7 environment. This role encompasses the i mplementation, maintenance, and optimization of networked equipment and related software while proactively addressing performance, troubleshootin g, and system enhancements. Additionally, the Versatilist will participate in rotational after-hours on-call support and assist with departmental tasks as needed. Key Responsibiliti es

• Provide technical support for networked systems, workstations, and printers, ensuring operational reliability and efficiency.
• Oversee the i mplementation, configuration, and maintenance of networked equipment and associated software.
• Conduct performance monitoring, optimization, and proactive troubleshootin g to enhance system functionality.
• Ensure swift issue resolution through effective diagnostic and problem-solvin g techniques.
• Participate in 24/7 rotational on-call support, addressing critical technical challenges as they arise.
• Collaborate with internal teams to align technical service delivery with organizational needs.
• Perform additional tasks based on departmental requirements. ———
• ——•Salary offers are based on a variety of factors including q ualifications, experience, and internal equity.

The full salary range for this position is $102,500

• $227,700 annually.

The University anticipates offering a salary between the minimum and $125,000 annually. This is a fully on-site role