Job Description
Service Desk System Administrator (Associate or Experienced) Boeing - 3.9 Seal Beach, CA Job Details $78,200 - $139,150 a year 7 hours ago Benefits Health savings account Disability insurance Health insurance Flexible spending account Tuition reimbursement Adoption assistance On-the-job training 401(k) matching Qualifications Windows Full Job Description Seal Beach, California; John F Kennedy Space Center, Florida Job
ID JR2026508510
Category Security Clearance Role Type Onsite Post Date Jun. 02, 2026 Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Defense, Space & Security (BDS) seeks a Service Desk System Administrator to join our Networks and Computing IT team supporting classified programs. This role provides critical first-line technical support and system administration assistance to ensure operational readiness and user satisfaction within secure environments. You use your foundational experience with system administration , strong customer service mindset, and the ability to communicate effectively across technical and non-technical audiences. This is your opportunity to grow technical skills and gain exposure to classified network operations. Position Responsibilities :
Provide first-level technical support and troubleshooting for end users, including hardware, software, and network issues. Assist with system provisioning, user account management , and access control in accordance with security policies. Monitor system performance and maintain system health and security . Document incidents, service requests, and resolutions accurately in the ticketing system . Collaborate with senior system administrators and cybersecurity teams to escalate and resolve complex issues . Participate in on-the-job training, self-study, and mentorship programs to develop technical and security skills and keep them current . Communicate clearly and professionally with users, management, and team members to ensure timely issue resolutio n Adhere to all security protocols and compliance requirements relevant to classified environment s This position is expected to be fully onsite at one of the listed location options. Basic Qualifications:
Active Top Secret U.S. Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active. ) TS/SCI OR
successful completion of a Tier 5 Investigation (T5), formerly known as a Single Scope Background Investigation (SSBI) by the federal government within the last 5 years, or have been enrolled in a Continuous Vetting program within the last 5 years . Minimum years of related experience:
1+ for level 2, 3+ for level 3 . Windows System Administration experience. If not already within commuting distance of the worksite, willingness and ability to relocate at own expense . Preferred Qualifications:
Experience supporting classified networks . Familiarity with common IT support tools such as ticketing systems, remote desktop, and diagnostic utilities (e.g. Jira Service Desk ). Knowledge of Active Directory , user account provisioning, and group policy management. Exposure to cybersecurity principles and compliance frameworks (e.g., JSIG RMF ). Basic scripting or automation skills (e.g., PowerShell , Bash ). Prior experience in a service desk or help desk role. Certifications such as CompTIA Security+ ( Sec+ ), Network+ , or CISSP . Associate's or bachelor's degree in computer science, information technology, cybersecurity, or related . Typical Education & Experience:
Associate (level 2): Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 2 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master, 6 years' related work experience, etc.). Experienced (level 3): Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD, Master+3 years' related work experience, 9 years' related work experience, etc.) Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range Associate (level 2): $78,200 - $112,700 Experienced (level 3): $96,050 - $139,150 Applications for this position will be accepted until Jun. 08, 2026 Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details:
US based job, US Person required Relocation Relocation assistance is not a negotiable benefit for this position. Security Clearance This position requires an active U.S. Top Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Your Benefits No matter where you are in life, our benefits help prepare you for the present and the future. Generous company match to your 401(k). Industry-leading tuition assistance program pays your institution directly. Fertility, adoption, and surrogacy benefits. Up to $10,000 gift match when you support your favorite nonprofit organizations. These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.
