IT Enterprise Content Management Specialist I/II

This recruitment will establish an employment list to fill current and any future vacancies within the Tulare County Information and Communications Technology Department. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration. Current vacancy is with the Tulare County Information and Communications Technology (TCICT) Department located in Visalia. The anticipated life of the list is six months. Typical Duties Providing specialized support for ECM\CMS technology components, including day-to-day monitoring and analysis of system operation, security and business continuity. Ensures scheduled maintenance operations and tasks are performed as required. Coordinates and implements all departmental ECM\CMS application software installations and patches, including appropriate testing and notification of stakeholders. Coordinates the implementation of new ECM\CMS initiatives and major revisions between IT staff, clients, and vendors. Develops ECM\CMS operating policies, procedures, and standards and ensures adherence by documentation and evaluation of client feedback.

Level I :

For a full list of duties for this position, please click here.

Level II:

For a full list of duties for this position, please click here. Minimum Qualifications Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.

Education:

Level I/II Graduation from an accredited college or university with a Bachelor's Degree in Computer Science or Management Information Systems, Library Sciences or related college degree. Equivalency for

Education:

In lieu of degree, four (4) years of work experience in an information management or records management related field.

Experience:

Level I:

One (1) year of progressively responsible experience in supporting Digital Asset Management, Document Management, Records Management, Taxonomy, Web Content Management, Document Imaging, or Workflow Management systems that provide Business to Employee organizational process solutions.

Level II:

Three (3) years of progressively responsible experience in supporting Digital Asset Management, Document Management, Records Management, Taxonomy, Web Content Management, Document Imaging, or Workflow Management systems that provide Business to Employee organizational process solutions.

Knowledge of:

Current business and technical processes of County government. Business analysis activities including enterprise analysis, requirements planning and management, communications and solution assessment and validation. Digital Asset Management, Document Management, Taxonomy, Web Content Management, Document Imaging. Business process flow, network and application topology diagrams.

Skill/Ability to:

Work and communicate effectively with people of various educational and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers. Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment. Read, interpret and apply complex technical information and contracts; prepare clear, concise reports and correspondence using correct grammar, punctuation and spelling. Conduct research into ECM\CMS software development and delivery concepts, as well as technical application issues. Successfully manage multiple concurrent assignments.

License or Certificate:

Possession of or ability to obtain an appropriate valid California driver's license.

DESIRABLE EMPLOYMENT STANDARDS

Knowledge of:

Applicable State and Federal statutes and regulations, and local ordinances, policies, and rules related to the County specifically related to WEB Content Management, Document Management, and Record Management systems. Business development strategies and practices. Knowledge of HTML5 and CSS3, with the ability to edit, troubleshoot, and optimize web content, templates, and layouts within enterprise content management systems. Understanding of ADA and

WCAG 2.1/2.2

accessibility standards, including experience creating and maintaining accessible digital content.

License or Certificate:

AIIM Certifications:

CIP ARMA/ICRM

Certifications:

CRM, CRA

Microsoft M365

Certifications:

SharePoint Online Development Certified in Information Technology Service Management (ITIL Foundation v3). International Association of Accessibility Professional (IAAP)

Certifications:

CPACC, WAS, CPWA, ADS, CPABE

Drupal Certifications:

Developer, Front-End Specialist, Site Builder Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. College Cost Reduction Access Act This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Bargaining Unit 7 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change.

Benefit Amount:

An annual benefit amount is provided and may be applied towards health insurance premiums (medical, dental, vision and life). This benefit is pro-rated and paid on a pay period basis (24 pay periods).

Health Insurance:

A choice of PPO and HMO medical plans which include PPO and HMO dental plans and include dental and vision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, and Vision Services Plan (VSP) .

Retirement:

The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems.

Paid Holiday Leave:

12 set days and 1 personal holiday .

Vacation Accrual:

2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year.

Sick Leave Accrual:

12 days per year with unlimited accumulation, 60 hours of which may be used toward family sick leave. Career Incentive Pay Employees who have completed five (5) or more Years of Service with Tulare County and meet the eligibility criteria described in Administrative Regulation - 52, earn additional pay according to the schedule below. Years of Service % Increase Total 5 3% 3% 10 2% 5% 15 3% 8% 20 2% 10%

Group Term Life Insurance and AD&D:

$10,000; Provided by Standard Insurance Company .

Disability Insurance:

Employees are covered by State Disability Insurance. The premium is paid by the employee.

Deferred Compensation:

A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change.