Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

IT - Technical Support 2

Job

TPI Global (formerly Tech Providers, Inc.)

Longmont, CO (In Person)

$67,600 Salary, Full-Time

Posted 4 days ago (Updated 2 days ago) • Actively hiring

Expires 7/3/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
49
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Job Description Role:
Technical Support 2
Duration:
12
Months Contract Location:
Longmont, CO (onsite)
Pay Rate:
$30-35/hr on W2 (all inclusive)
The ROLE:
Our team is looking for a student with an interest in technology and who works well in a customer-facing role that can patiently take the time to understand an issue in order to properly document it and can comfortably navigate a PC to perform basic troubleshooting.
ONSITE:
This is an on-site position, as this is a hands-on technical support role.
WHAT YOU'LL BE DOING
Providing first level triage and technical support to employees through tickets and in-person at the AMD Geek Street support desk Analyzing technician (peer) workflows to identify areas of improvement and optimization Identifying technician workflows which do not have supporting process documentation Assisting the IT team with system provisioning and device refresh/replacement Documentation writing Physical and Virtual asset stockroom maintenance Supporting IT project goals Helping to set up devices or mobile accessories Communicating status updates with internal clients Ensuring that requests are being prioritized and closed in a timely manner Working alongside a senior IT technician who can assist you with any escalations and provide guidance to advance your knowledge of IT Learning and adhering to company policies and procedures regarding IT security and data privacy Engaging in knowledge-sharing sessions and training to enhance technical skills
PREFERRED QUALIFICATIONS
Basic understanding of Windows troubleshooting Android/iOS familiarity Customer-oriented mindset Ability to take clear notes to capture problems correctly A general understanding of MacOS would be helpful but is not required
WHAT WOULD SET YOU APART
PowerShell or command line (CLI) familiarity CompTIA A+ certification Familiarity with networking concepts (DNS, LAN, WAN) Meet Your Recruiter Ana Kirby