IT Support Specialist

IT Support Specialist VigorCare Pediatric Services Hartford, CT Job Details Full-time 3 hours ago Qualifications Desktop computer repair Computer operation Communication with suppliers Network troubleshooting Bachelor's degree in information technology Computer Science IT user and group management Procedural guides Technical documentation IT system monitoring Hardware maintenance Mid-level Windows Printer (troubleshooting support) User training (technical support) Information security Technical solutions implementation Bachelor's degree Cloud-based systems Computer hardware Desktop (troubleshooting support) Industry trends Computer management Data access controls implementation Vendor communication Technical customer support for office equipment Access control management Identity and access management (IAM) solutions Desktop administration Equipment inventory management Full Job Description We are seeking a highly skilled and motivated IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of our technology systems and equipment.

Key Responsibilities:

Provide technical support and troubleshooting for hardware, software, and network issues Install, configure, and maintain computer systems, printers, and other technology equipment Monitor and maintain IT systems to ensure optimal performance and security Manage user accounts and access permissions Train employees on how to use new technology and software Maintain inventory of all technology equipment and supplies Collaborate with the IT team to implement new technology solutions and upgrades Communicate with external vendors and service providers to resolve technical issues Develop and maintain documentation for IT processes and procedures Stay up-to-date with the latest technology trends and advancements to make recommendations for improvement

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field 2+ years of experience in IT support or a similar role Strong knowledge of computer hardware, software, and networks Experience with Windows and Mac operating systems Familiarity with cloud-based systems and applications Excellent problem-solving and troubleshooting skills Ability to work independently and manage multiple tasks simultaneously Strong communication and interpersonal skills Experience in the healthcare industry is a plus Why Work with Us? At VigorCare Pediatric Services, we are dedicated to providing a positive and supportive work environment for our employees. We offer competitive salaries, comprehensive benefits, and opportunities for growth and development. As a member of our team, you will have the chance to make a difference in the lives of children and their families while utilizing your skills and expertise in the IT field.