Desktop Support Specialist

Description As an Executive Business Desktop Support Technician, you will interface with the Highest levels of Management within the Corporation. This role will be responsible for managing the technical and functional operation, maintenance and support of Personal Workstation Systems. These systems will range from the standard PC's, tablets, mobile devices, to Internet Phone Telephony devices. In conjunction you will be supporting the network team as required. You will be expected to deliver high quality incident and change resolution services. Responsibilities

• Ability to trouble shoot and repair devices utilizing Microsoft Windows operating systems.
• Support mobile devices used by the Executives to include iPhone, Android based, iPad and emerging devices.
• Complete new PC and workstation setups to include IPT and video conferencing as required. Leaders to ensure minimal disruption.
• Develop and maintain system administration documentation, test procedures and outcomes and to be held within a local knowledge base.
• Trouble shoot issues related to the High-Level Executives hardware platforms to include PC, tablet, IPT, video conferencing, financial terminals, etc.
• Provide advice, support and assistance to internal and external clients as required
• High level oral and written communication skills, the ability to develop documentation for systems enhancements and the ability to interact effectively with people of a various reporting level.
• Strong work ethic with the ability to work under pressure, set priorities, plan and organize workloads as required, solve problems with minimal supervision and good attention to detail.

Environment Onsite 24/7 on call. They will be needed at any time by C-Suite to support needs from an IT perspective. Top Skills Details Windows, Technical support, White Glove, Mac OS, Teams Additional Skills & Qualifications

• Experience in System Administration of a Windows PC environment along with knowledge of mobile devices.
• Basic Networking skills to support trouble shooting within a WIFI and or wired environment.
• Information Technology Infrastructure Library (ITIL) Certification or knowledge.
• Solid communication skills verbally and written.

Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Norwalk, CT. Pay and Benefits The pay range for this position is $30.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Norwalk,CT.

Application Deadline This position is anticipated to close on Mar 31, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.