Deskside Support Engineer

Job

Scitor Corporation

Washington, DC (In Person)

$73,778 Salary, Full-Time

Posted 1 day ago (Updated 10 hours ago) • Actively hiring

Expires 6/28/2026

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Job Description

Deskside Support Engineer Job ID:

2612904

Location:

Washington, DC, United States Date Posted:

May 27, 2026

Information Technology Subcategory:

Site Support Schedule:

Full-Time Shift:

Day Job Travel:

Yes - 75% of the time

Minimum Clearance Required:

None Clearance Level Must Be Able to

Obtain:

Public Trust Potential for

Remote Work:

On-Site Benefits:

Click here

mail Tweet Share on Facebook Share on LinkedIn Apply Now > Job Description Description This position is full-time On-Site located at the Department of Transportation. This position will report to Helpdesk Manger and will be part of the end user support team to provide end user support for IT related issues. The support will range from simple to complex system issues and may include VIP support requirements. The successful candidate will possess exceptional communication skills and possess the ability to meet aggressive timelines in a very fast-paced environment. Must have strong customer service skills and be able to multitask between hardware and software solutions. We are looking for exceptional organization skills, scheduling, and the ability to document processes. Remote and Deskside Experience troubleshooting hardware and software issues Troubleshooting Microsoft Windows with latest Windows OS Familiarity with MAC OS Installation and configuration of new machines in a Windows environment Smart cards / PIV cards (general knowledge) Experience with Office 365, Google Workspace for Enterprise, VPN, Active Directory, Thin Client Provide Remote Tool Support Conference Room / VTC Setups Qualifications

REQUIRED

Degree and 7 years of related IT experience required. Additional years of experience may be considered in lieu of education Must have a broad base of knowledge and be fluent in multiple IT disciplines such as computing and networking HDI Technical Support Professional required within six (6) months of employment Experience in providing operational planning, development, and technical management of instructional technology systems and peripheral devices installed in classrooms, simulation centers, and learning spaces, as well as the maintenance of all such equipment Experienced with Incident Management/Queue Management Experience in coordinating system upgrades, developing Instructional Technology maintenance plans and schedules. Current knowledge and previous experience with recent educational technology trends and resources is a plus

Education Management:

Excellent organizational skills, keen attention to detail, the ability to prioritize duties, and a capacity to critically evaluate and quickly learn new educational technologies

Technology Management:

Consults with faculty members and academic departments to identify, facilitate, and implement the use of educational technology in different educational settings

Technology Training & Instruction:

Participates in Academy technology and simulation committees to identify instructional goals and objectives IT Support certifications such CompTIA Network+ or Google IT Support Professional Certificate Highly desirable Travel to various field sites is required, and reliable and independent transportation will be needed. 50-75% within the northeast region Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and the ability to obtain a public trust Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. Overview SAIC accepts applications on an ongoing basis and there is no deadline. SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com . For ongoing news, please visit our newsroom .

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