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Tier 1 Desktop Support

Job

Thrive Technologies

Washington, DC (In Person)

$67,500 Salary, Full-Time

Posted 2 days ago (Updated 1 day ago) • Actively hiring

Expires 7/25/2026

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Job Description

Job Requirements Wash, DC Secret Polygraph not specified Entry Level (less than 2 yrs experience) $65,000 - $70,000 Job Description Great jr Desktop support position for someone to get on a large DOD contract. Some things that are absolutely required. Working on-site in D.C., active Secret Clearance and a Security+ certification. This is also shift work.
Title:
Desktop imaging technician IT Asset Management Technician - Secret Clearance Surge 5-6 months
Shift:
Tuesday - Thursday 3PM to 11PM and Saturday and Sunday 10 AM to 6 PM. 40 hours a week Desired Start date: 7/9 Qualifications Active Secret Compliant with DoD 8140: Active CompTIA Security 1-3 years of hands-on experience in IT Support, Help Desk, or dedicated hardware deployment roles. Experience imaging new systems, system deployment and refresh, and Tier 2 support of standard office computing equipment (PC's, laptops, tablets, printers), PC operating systems, (Windows 10/11) Must have demonstrated experience supporting a Windows 10/11 environment. Must be able to work independently and within a team Knowledge of Active Directory infrastructure Experience with various client hardware including HP and Dell laptops, desktops, and associated peripherals Position Responsibilities Execute mass deployments of Windows/macOS operating systems using enterprise imaging tools (e.g., SCCM, MDT, Autopilot, or similar) Unbox, physically assemble, and test desktops, laptops, monitors, docking stations, and other peripherals. Apply physical asset tags to all incoming IT equipment. Accurately log serial numbers, MAC addresses, and assignment details into the IT Asset Management (ITAM) database Ensure all standard corporate applications, security patches, and drivers are correctly applied to the image Verify that disk encryption (e.g., BitLocker), endpoint protection (Antivirus/EDR), and VPN clients are active and communicating properly before handing off the device Strong attention to detail, excellent time management, and the ability to work systematically group id: 91122017 Log in to view the job poster Apply now