Technical Support / Supply Chain coordinator

Technical Support / Supply Chain coordinator Gharieni USA Inc Aventura, FL Job Details Full-time From $55,000 a year 7 hours ago Benefits Health insurance Dental insurance Paid time off On-the-job training Vision insurance Qualifications Equipment malfunction troubleshooting Corrective maintenance operations Electrical systems Field service equipment maintenance Mechanical knowledge Full Job Description About Us At Gharieni Group, we design and manufacture world-class spa and wellness equipment used in luxury hotels, resorts, and wellness clinics around the globe. Innovation, design, and quality are in our DNA — and we're looking for a hands-on, travel-ready Field Service Engineer to join our U.S. team. Our US operations focus on ensuring reliable performance of our equipment in the field—combining technical support, service coordination, and customer interaction in a fast-paced environment. About the Role This is an entry-level opportunity for someone with a basic technical background who is looking to grow into a service and technical support role. You'll be involved in day-to-day service operations, helping customers troubleshoot equipment, and supporting logistics and coordination tasks. Key Responsibilities Provide remote support and guide customers through basic troubleshooting steps Assist with coordination of service activities, parts, and shipments Track open service cases and ensure timely follow-up Communicate with customers, vendors, and internal teams Help maintain organized service and inventory records What We're Looking For Basic knowledge of mechanical or electrical systems Strong problem-solving mindset and willingness to learn Good communication skills, especially with non-technical users Organized and able to manage multiple tasks Positive, hands-on attitude What You'll Get On-the-job technical training Growth path toward a Service Engineer position Exposure to international products and clients Practical experience in a fast-paced environment

Job Type:

Full-time Pay:

From $55,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person