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Service Desk Technician Tier II

Job

SYSTEMTEC

Bradenton, FL (In Person)

$65,000 Salary, Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 6/25/2026

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Job Description

Service Desk Technician Tier II- Bradenton, FL On-Site
SYSTEMTEC
is seeking a Service Desk Technician II with 2-4 years of experience supporting enterprise environments. In this role the ideal candidate will receive, prioritize, document and actively resolve end user help requests and escalate incidents when considered appropriate and necessary to maintain SLA expectations. Required Qualifications of the
Service Desk Technician Tier II :
Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies. 2+ years of experience supporting service desks at an enterprise level. Experience troubleshooting and providing white glove support. Experience with applying OS images and installation of software. Advanced knowledge of Microsoft Office applications Advanced knowledge of computer hardware, software, and networking concepts Exceptional communication skills and ability to work well in a team Advanced troubleshooting skills to diagnose and resolve simple technical issues Advanced knowledge of mobile devices and applications Ability to follow documented procedures and instructions Excellent customer support and professionalism is a MUST. Role is 100% on-site in Bradenton/Sarasota, FL Responsibilities of the
Service Desk Technician Tier II :
Experience with applying OS images and installation of software. Advanced knowledge of Microsoft Office applications Advanced knowledge of computer hardware, software, and networking concepts Exceptional communication skills and ability to work well in a team Advanced troubleshooting skills to diagnose and resolve simple technical issues Advanced knowledge of mobile devices and applications Ability to follow documented procedures and instructions
Work Location:
100% On-site. Bradenton/Sarasota, FL Compensation /
Benefits:
Full-Time Employment with
SYSTEMTEC
means a competitive salary + paid OT, PTO, holidays, health, dental, disability, and life coverage, 401K, tuition reimbursement and more. •Please note: We are not currently able to hire candidates who reside or work in California, New York, or New Jersey.•
Pay:
Up to $65,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person