IT Support Technician

We are looking for an IT Support Technician to provide hands-on technical support for a convention center environment in Fort Lauderdale, Florida. This Contract position focuses on maintaining dependable wired and wireless connectivity for events, staff operations, exhibitors, and guest access across large, high-traffic spaces. The role requires a practical troubleshooter who can respond quickly to technical issues, support network-related installations, and help deliver consistent service during conferences, trade shows, and public events.

Responsibilities:

• Provide on-site support for wired and wireless network issues affecting meeting spaces, event halls, lobbies, administrative offices, and other venue areas.
• Investigate connectivity interruptions, slow performance, and capacity concerns, then apply corrective actions to restore reliable service.
• Install and activate new network drops for exhibitors, registration setups, digital displays, production teams, and event operations.
• Test network connections and verify that infrastructure performs effectively under heavy user demand during large-scale events.
• Troubleshoot desktop, workstation, and hardware-related problems involving Windows-based systems and peripheral equipment.
• Manage and resolve service desk requests by documenting issues, tracking progress, and communicating updates to stakeholders.
• Support network hardware and infrastructure components by identifying faults, replacing defective equipment, and confirming proper operation.
• Assist with setup, support, and teardown activities tied to multi-phase event schedules and changing technical requirements.