IT Support Technician

Description We are looking for an IT Support Technician to provide hands-on technical support for a convention center environment in Fort Lauderdale, Florida. This Contract position focuses on maintaining dependable wired and wireless connectivity for events, staff operations, exhibitors, and guest access across large, high-traffic spaces. The role requires a practical troubleshooter who can respond quickly to technical issues, support network-related installations, and help deliver consistent service during conferences, trade shows, and public events.

Responsibilities:

• Provide on-site support for wired and wireless network issues affecting meeting spaces, event halls, lobbies, administrative offices, and other venue areas.
• Investigate connectivity interruptions, slow performance, and capacity concerns, then apply corrective actions to restore reliable service.
• Install and activate new network drops for exhibitors, registration setups, digital displays, production teams, and event operations.
• Test network connections and verify that infrastructure performs effectively under heavy user demand during large-scale events.
• Troubleshoot desktop, workstation, and hardware-related problems involving Windows-based systems and peripheral equipment.
• Manage and resolve service desk requests by documenting issues, tracking progress, and communicating updates to stakeholders.
• Support network hardware and infrastructure components by identifying faults, replacing defective equipment, and confirming proper operation.
• Assist with setup, support, and teardown activities tied to multi-phase event schedules and changing technical requirements. Requirements
• Experience providing desktop support, help desk assistance, or IT field support in a fast-paced environment.
• Working knowledge of Windows 10 and general Microsoft Windows troubleshooting practices.
• Familiarity with Active Directory for basic user and device support tasks.
• Understanding of network fundamentals, including wired and wireless connectivity and LAN versus WAN concepts.
• Ability to diagnose common network, hardware, and workstation issues with limited supervision.
• Experience handling service desk tickets and maintaining accurate support documentation.
• Comfort working with network infrastructure, hardware installations, and technical support for live operational environments.

Technology Doesn't Change the World, People Do.® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .