AVP, Help Desk User Support
Cantor Fitzgerald
Jacksonville, FL (In Person)
Full-Time
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Job Description
AVP, Help Desk User Support Cantor Fitzgerald - 3.1 Jacksonville, FL Job Details Full-time 8 hours ago Qualifications Managing technical support teams Team leadership Desktop (troubleshooting support) Project leadership Full Job Description The AVP, Help Desk User Support will oversee a team responsible for delivering exceptional on-site desktop and end-user support in a fast-paced financial services environment. This role requires a hands-on approach, strong leadership skills, and the ability to manage a diverse range of IT support tasks, from hardware and software troubleshooting to global project implementation. The successful candidate will ensure our Jacksonville office receives the highest level of IT support, working closely with central IT teams and regional colleagues to maintain consistent service standards across the Cantor Fitzgerald Technology Markets LLC.