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Information Technology Intern
Job
Kimley-Horn
Jacksonville, FL (In Person)
Full-Time
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Job Description
Overview Kimley-Horn is looking for an Information Technology (IT) Intern in our Jacksonville, Florida (FL) office. This is an in office role. The role will be full-time during the summer and will move to part-time during the school year requiring 20-25 hours weekly. Responsibilities Daily IT support of our office while shadowing IT Analysts Work with both local and regional IT teams to deliver IT support services to a national consultant engineering firm IT interns have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others Prioritize, troubleshoot/resolve problems and follow-through with internal clients Qualifications In the process of receiving Bachelors Degree in Information Systems or related fields Previous experience in customer service Understand Windows 10 and be able to configure and troubleshoot PC level problems Knowledge of Windows Server 2016 Install and support enterprise applications Ability to install new printers/copiers/plotters and other office equipment Excellent communication, written, and customer service skills High aptitude and willingness to learn new technologies Efficiently working to solve problems and explain solutions