Information Tech Specialist

Company Description The City of Lynn Haven, Florida, is a thriving and fast-growing community located in the heart of Bay County along the beautiful Emerald Coast. With a population of approximately 22,000 residents, Lynn Haven is recognized for its strong sense of community, family-friendly atmosphere, and commitment to excellence in public service. The City provides a full range of municipal services—including public safety (i.e., Police and Fire Departments), utilities, parks and recreation, public works, and community development—while fostering a culture of transparency, accountability, and innovation. Guided by a Commission-Manager form of government, Lynn Haven is dedicated to preserving its rich history, supporting sustainable growth, and ensuring a high quality of life for all who live, work, and visit here. The City of Lynn Haven is an EEO/AA Employer and a Drug-free Workplace. Job Description The Information Tech Specialist provides PC, network support, and audiovisual assistance for the City of Lynn Haven. This position is part of a team that is responsible for supporting City employees and the Commission with IT functions that arise during normal business activities. The Tech Specialist installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users in a prompt and supportive fashion. This position also assists with the audio and video recording of public meetings. The ideal candidate has a degree in Computer Science or Information Technology or at least 2 years of experience in an IT support/help desk role. Network certification and audiovisual experience preferred. He or she must have a pleasant and courteous personality, excellent communication and interpersonal skills, and strong problem-solving skills.

RESPONSIBILITIES

Provides PC and network support to all users within the organization Supports PC hardware and printer interface requirements Maintains Microsoft Windows operating systems environments Perform liaison duties between users, operations, and programming personnel in the areas of systems design, modifications or troubleshooting Provides help desk support to end users by resolving help desk requests or forwarding them to IT Manager for action Refers major hardware problems to service personnel for correction Maintains efficient and effective e-mail and antivirus systems Assists in research and procurement of computer accessories and supplies Assists with the recording and audiovisual aids required of the City's public meetings Performs other duties as assigned

QUALIFICATIONS

College degree in Computer Science or Information Technology or 4 years' experience in lieu of degree accepted Two (2) years IT Help Desk experience Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress Able to manage workload and prioritize multiple projects Helpful attitude and friendly demeanor Highly professional and dependable Benefits The City of Lynn Haven offers a competitive, robust benefits plan, with the City covering 100% of the cost of various benefits to include MDLive, Life and Accidental Death and Dismemberment Insurance, and Long-term Disability. In addition, the employee may opt to add additional insurance. A list of all available benefits is as follows: MDLive - Virtual Medical Care (provided by the City) $50,000 of Life & $50,000 of Accidental Death and Dismemberment Insurance (provided by the City) Long-term Disability Insurance (provided by the City) Virtual medical coverage (provided by the City) Major Medical Insurance (Florida Blue-Blue Options) Dental Insurance (Florida Combined Life) Vision Insurance (MetLife VSP) Short-term Disability Insurance Supplemental Life Insurance Options Critical Illness and Accidental Insurance Options Flexible Spending Account Employees also earn Paid Time Off (PTO) , Personal Paid Time Off (PPTO), 13 Paid Holidays , as well as time off for jury duty, bereavement, and military leave. The City also provides a

DEFINED BENEFIT PENSION PLAN

, including a Deferred Retirement Option Plan (DROP). Application Deadline 04.30.26 Interested candidates must submit an application no later than Thursday, April 30, 2026, at 5:00 p.m. CDT. Applications received after this deadline will not be considered unless the deadline is formally extended by the City of Lynn Haven.